Emily Solis
Moorpark,CA
Summary
Dedicated and empathetic professional with experience at Skyzone, excelling in conflict resolution, team leadership, and guest satisfaction. Skilled in lesson planning and instructional strategies, demonstrating understanding and patience while supporting diverse learners. Committed to creating a welcoming, safe, and positive environment for growth and success.
Overview
4
4
years of professional experience
Work History
Party Team Lead
Skyzone
04.2021 - Current
- Promoted a positive work environment by fostering teamwork, accountability, trust, and open communication.
- Coached team members in techniques necessary to complete job tasks.
- Assisted customers in booking birthday party packages and often solved conflicts of time and/or special circumstances.
- Responsible for guest (parent and child) satisfaction.
- Constant communication with parents, and de-escalated situations where conflict arose.
- Kept all guests of all ages safe inside the arena and monitored team members at all times.
Student/Practicum Teacher
California Lutheran University
01.2025 - 06.2025
- Collaborated with primary (mentor) classroom teacher to develop and implement activities.
- Applied diverse techniques to control and improve student behavior.
- Implemented differentiated instruction strategies to meet the varied needs of diverse learners in the classroom.
- Integrated diverse teaching strategies to support all learning types.
- Created and developed lesson plans to meet students' academic needs.
Education
Single-Subject Teaching Credential - English Education
California Lutheran University
Thousand Oaks, CA12-2025
Bachelor of Arts - English
California Lutheran University
Thousand Oaks, CA05-2024
Skills
- Empathy and patience dealing with all ages
- Time management
- Conflict and complaint resolution
- Coaching and mentoring
- Relationship building
- Teamwork and collaboration
- Lesson planning and instructional strategies
- Activity planning
- Literacy development
- Writing and creativity
Timeline
Student/Practicum Teacher
California Lutheran University
01.2025 - 06.2025
Party Team Lead
Skyzone
04.2021 - Current
Single-Subject Teaching Credential - English Education
California Lutheran University
Bachelor of Arts - English
California Lutheran University
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