Emily Soucy
Myrtle Beach,SC
Summary
Looking to further my skills in a professional setting where growth is possible. Specialties include communications, multi-tasking, time management, and contributing to a positive work environment focused on success.
Overview
5
5
years of professional experience
Work History
Server / Shift Leader
SOHO 21st Ave
09.2021 - Current
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server / Shift Leader
J. Peters
11.2019 - 09.2021
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Hostess
Old Chicago
05.2019 - 11.2019
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Education
High School Diploma -
St. James High School
Murrells Inlet, SC06.2019
No Degree - General Studies
Horry-Georgetown Technical College
Conway, SC05.2026
Skills
- POS Systems
- Effective written and verbal communicator
- Excellent computer and software skills
- Service prioritization
- Time Management
- Resourceful and Reliable
Timeline
Server / Shift Leader
SOHO 21st Ave
09.2021 - Current
Server / Shift Leader
J. Peters
11.2019 - 09.2021
Hostess
Old Chicago
05.2019 - 11.2019
High School Diploma -
St. James High School
No Degree - General Studies
Horry-Georgetown Technical College
Similar Profiles
Brian WilbertBrian Wilbert
Bartender at 21st Ave Kitchen & BarBartender at 21st Ave Kitchen & Bar
CAROLINA RODRIGUEZCAROLINA RODRIGUEZ
Supervisor/Head Server at Liberty Soho (A Ruby Soho Brand)Supervisor/Head Server at Liberty Soho (A Ruby Soho Brand)
Carolina RodriguezCarolina Rodriguez
Head Server at Liberty Soho (A Ruby Soho Brand)Head Server at Liberty Soho (A Ruby Soho Brand)
James HelmsJames Helms
Fleet Manager at QXO/BeaconFleet Manager at QXO/Beacon
Victoria WilliamsVictoria Williams
Dental Assistant at Happy Teeth DenistryDental Assistant at Happy Teeth Denistry