EMILY SPANIER
Summary
Nursing Student with 3 years of experience in healthcare and customer service, demonstrating strong skills in patient care, time management, and team collaboration. Proven ability to adapt care approaches to meet individual needs and enhance client satisfaction through compassionate communication and critical thinking. Eager to contribute to a dynamic healthcare team, leveraging organizational skills and emotional intelligence to support holistic patient care and improve health outcomes.
Overview
5
5
years of professional experience
Work History
Home Health Aid Caregiver
Consumer Directions
09.2022 - Current
- Ensure client safety with mobility support, enhancing daily comfort
- Administer medications and monitor health, ensuring adherence to care plans
- Prepare meals tailored to dietary needs, supporting nutritional health
- Maintain clean living spaces, assisting with household tasks
- Provide emotional support, fostering a positive environment
- Develop creative solutions to improve clients' quality of life
- Adapt care approaches to meet individual needs, enhancing overall satisfaction
- Personalized care plans for diverse client needs, enhancing daily living and fostering independence through compassionate support and adaptive strategies
- Partnered with healthcare professionals to implement holistic care approaches, contributing to improved client outcomes and satisfaction
Server
Fishers Supper Club
07.2021 - Current
- Explain menu items and specials to enhance guest dining experience
- Accurately take and deliver orders, ensuring dietary needs are met
- Promote events and upsell to boost guest engagement
- Resolve guest issues swiftly, maintaining a welcoming atmosphere
- Deliver exceptional dining experiences, efficiently manage tables, and enhance customer satisfaction through attentive service and menu knowledge
- Coordinate seamlessly with kitchen staff to ensure timely food delivery and address special dietary requests, fostering a positive team atmosphere
- Propose creative solutions to improve service efficiency and customer experience, contributing to the restaurant's ongoing success
Courtesy Patrol
Menards
05.2020 - 06.2021
- Managed cart collection and sanitization, enhancing safety during the COVID-19 pandemic
- Assisted customers with purchases, ensuring a positive shopping experience
- Maintained store cleanliness and safety as Courtesy Patrol at Menards
- Assisted customers, resolved issues, and ensured a positive shopping experience
- Worked closely with team members to maintain store standards, handle customer inquiries, and support sales initiatives as Courtesy Patrol
- Monitored store security, preventing potential losses and ensuring a safe environment for customers and staff at Menards
- Provided exceptional customer service, addressing concerns promptly and contributing to a positive shopping atmosphere as Courtesy Patrol
Education
Bachelor of Science - Nursing
Saint John's University
Collegeville, MN05.2025
High School Diploma -
Albany High School
Albany, MN06.2022
Skills
- Patient Care
- Time Management
- Team Collaboration
- Emotional Intelligence
- Critical Thinking
- Adaptability
- Organizational Skills
- Compassionate Communication
Timeline
Home Health Aid Caregiver
Consumer Directions
09.2022 - Current
Server
Fishers Supper Club
07.2021 - Current
Courtesy Patrol
Menards
05.2020 - 06.2021
Bachelor of Science - Nursing
Saint John's University
High School Diploma -
Albany High School
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