Emily Spencer
Chestertown,MD
Summary
Aspiring individual committed to learning, developing skills in environmental awareness, and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
2
2
years of professional experience
Work History
Server
Carrabba's Restaurant
Hunt Valley, MD
01.2024 - Current
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Texas Roadhouse
Hunt Valley, MD And Middletown, DE
02.2023 - 08.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Animal Care and Environmental Education Intern
Plumpton Park Zoo
Rising Sun, MD
05.2022 - 08.2022
- Enhanced animal welfare by monitoring health, observing behavior, and reporting concerns to supervisors.
- Contributed to efficient facility operations by cleaning and maintaining animal enclosures and habitats.
- Collaborated with team members to develop engaging enrichment activities, stimulating positive behaviors in animals.
- Enhanced students' understanding of environmental issues by developing engaging and interactive activities.
- Assisted in organizing and leading field trips, exposing students to real-world examples of environmental conservation efforts.
- Assisted teachers in incorporating environmental themes into existing lesson plans, broadening students' exposure to ecological issues.
Education
Bachelor of Science - Biology And Interdisciplinary Studies
Towson University
Towson, MD05.2024
Skills
- Environmental knowledge
- Animal Nutrition
- Animal Enrichment
- Strong Work Ethic
- Effective Communication
- Analytical Skills
- Teamwork and Collaboration
- Self Motivation
- Interpersonal Skills
- Time management abilities
Timeline
Server
Carrabba's Restaurant
01.2024 - Current
Server
Texas Roadhouse
02.2023 - 08.2023
Animal Care and Environmental Education Intern
Plumpton Park Zoo
05.2022 - 08.2022
Bachelor of Science - Biology And Interdisciplinary Studies
Towson University