Emily Spencer
Chestertown,MD
Summary
Aspiring individual committed to learning, developing skills in environmental awareness, and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
2
2
years of professional experience
Work History
Server
Carrabba's Restaurant
01.2024 - Current
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Texas Roadhouse
02.2023 - 08.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Animal Care and Environmental Education Intern
Plumpton Park Zoo
05.2022 - 08.2022
- Enhanced animal welfare by monitoring health, observing behavior, and reporting concerns to supervisors.
- Contributed to efficient facility operations by cleaning and maintaining animal enclosures and habitats.
- Collaborated with team members to develop engaging enrichment activities, stimulating positive behaviors in animals.
- Enhanced students' understanding of environmental issues by developing engaging and interactive activities.
- Assisted in organizing and leading field trips, exposing students to real-world examples of environmental conservation efforts.
- Assisted teachers in incorporating environmental themes into existing lesson plans, broadening students' exposure to ecological issues.
Education
Bachelor of Science - Biology And Interdisciplinary Studies
Towson University
Towson, MD05.2024
Skills
- Environmental knowledge
- Animal Nutrition
- Animal Enrichment
- Strong Work Ethic
- Effective Communication
- Analytical Skills
- Teamwork and Collaboration
- Self Motivation
- Interpersonal Skills
- Time management abilities
Timeline
Server
Carrabba's Restaurant
01.2024 - Current
Server
Texas Roadhouse
02.2023 - 08.2023
Animal Care and Environmental Education Intern
Plumpton Park Zoo
05.2022 - 08.2022
Bachelor of Science - Biology And Interdisciplinary Studies
Towson University
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