Summary
Overview
Work History
Education
Skills
Timeline
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Emily Spranger

West Branch,MI

Summary

When my daughter was born six years ago, she had a variety of health complications. Being her sole caregiver meant putting any personal career pursuit to the side and working full time at home .

The majority of my work history has been in the service industry. I have experience working independently, as well as in fast pace/ detail oriented environments.

I am looking to return to the work field, hopefully working night shifts or weekends!

Overview

9
9
years of professional experience

Work History

Customer service representative

Adecco
03.2017 - 01.2019
  • I worked remote, answering inbound phone calls with the goal of directing people to their local healthcare facilities and safe locations to receive vaccinations.
  • I also helped callers navigate their local health department websites and assisted in scheduling the necessary vaccinations per individual.

Server

Duchess Outpost
07.2014 - 01.2016


  • My responsibility was mainly maintaining cleanliness and a positive atmosphere, while ensuring correct food and drink orders were delivered in a timely manner.

Cashier

Dollar Tree
06.2010 - 09.2014
  • While working here I focused on organization and paying close attention to detail especially when handling finances - But friendly and engaging customer interactions were my top priority.

Education

High School diploma -

Landmark Academy

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Complaint Handling
  • Complaint resolution
  • Customer satisfaction measurement

Timeline

Customer service representative

Adecco
03.2017 - 01.2019

Server

Duchess Outpost
07.2014 - 01.2016

Cashier

Dollar Tree
06.2010 - 09.2014

High School diploma -

Landmark Academy

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Emily Spranger