EMILY STAATS
Mooresville
Summary
Seasoned customer service coordinator with more than 10 years of experience in a fast-paced environment. Excellent training, multi-tasking and time management skills. Track record of achieving exceptional results in productivity and customer service.
Sourcing professional with proven track record in procurement and vendor management. Known for strategic sourcing and impactful negotiations that enhance supply chain efficiency. Valued team collaborator with results-driven mindset, adaptable to dynamic business needs. Expertise in supplier evaluation and contract management, trusted for reliability and flexibility.
Overview
20
20
years of professional experience
Work History
Sourcing Specialist
Lakeside Project Solutions
01.2023 - Current
- Developed and maintained supplier relationships to ensure timely procurement of materials.
- Conducted market research to identify new sourcing opportunities and assess supplier capabilities.
- Reviewed and analyzed purchase requisitions, aligning them with budgetary constraints and organizational needs.
- Collaborated with cross-functional teams to optimize inventory management and reduce lead times.
- Implemented sourcing strategies that improved product quality while minimizing costs.
- Negotiated contracts with suppliers, achieving favorable terms to enhance cost-efficiency.
- Developed sourcing strategies to improve procurement processes, supplier relationships and capability development to optimize supply chain.
- Increased on-time delivery rates by closely monitoring supplier performance and addressing potential issues proactively.
- Maintained up-to-date knowledge of industry trends and best practices in sourcing, enabling continuous improvement within the procurement function.
- Collaborated with cross-functional teams to identify opportunities for process improvement and cost reduction within the supply chain.
- Managed vendor relationships by conducting regular business reviews and addressing any performance issues or concerns, fostering a collaborative partnership between suppliers and the company.
- Supported gross profit goals by negotiating and controlling costs, lead times, freight terms and purchase quantity requirements.
- Developed long-term partnerships with key suppliers to improve performance across supply chain, generate greater cost efficiency and enable business to grow and develop.
- Managed cost reduction projects to meet budget and achieve healthier cost-base, while creating lasting competitive advantage.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Negotiated favorable contract terms with suppliers, securing advantageous pricing and payment structures for the organization.
- Maintained documentation for all purchases.
- Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
- Maximized value from business processes to eliminate inefficiencies and reduce costs.
Sales Schedule Coordinator
Pink Energy
08.2020 - 10.2022
- Working and communicating with District Managers of other areas.
- Verifying schedules and implementing schedules with appointments that are on the schedule.
- Calling customers to get them scheduled for a consultation.
- Utilizing spreadsheets data.
- Working with several webpages and tools to complete task in a fast pace with high quality of work.
- Providing excellent customer service to every customer.
- Quality control and verifying appointments.
- Following up on several reports.
- Answer emails, text, and phone calls from both customers and other departments.
- Make last minute changes that occur.
- Making sure all appointments are mapped to Reps that are in the area of the appointments.
- Working as a team and utilizing all options to get the job done.
- Experience in Salesforce.
- Experience in Microsoft.
- Experience Excel.
- Experience in Outlook.
- Experience in Microsoft Teams
Carwash Store Manager
Proshine Carwash
02.2020 - 08.2020
- Managed a carwash for over 4 years with two different locations for a former employer.
- Prep the store for opening.
- Manage cash and transactions. Daily deposits.
- Managed all employees.
- Prepared schedules for employees.
- Handled customer care issues.
- Trained new employees.
- Interviewed potential employees.
- Ordered all supplies and needed items to manage and maintain the business.
- Worked with other companies in the area.
- Provided high quality customer service.
- Prepared all payrolls.
- Experience in Quickbooks.
- Experience working with local vendors.
Department Manager
Walmart
07.2005 - 11.2012
- Maintain the department in orderly and clean manner.
- Change prices as required when such need arises.
- Place order for any item that is presently out of stock in the event such item is not automatically ordered by the system.
- Assist in training new employees when called upon to help out.
- Provide required help for customers in locating particular items.
- Make regular report to management regarding department operation and challenges.
- Carry out periodic inventory of items in stock and those out of stock.
- Possess highly effective leadership quality.
- Organize and manage employee scheduling.
- Ability to multi-task effectively.
- Ability to organize and manage stores to make the department function effectively.
Education
Early Childhood Care 1&2 - Early Childhood Care 1&2
Mooresville High School
Mooresville01.2005
Skills
- Customer and personal service skills
- Time Management
- Learning Strategies
- Well Organized
- Ability to adapt to new environments
- Computer and modern electronics
- Active listening
- Cost analysis
- Strategic sourcing
- Supplier relationship management
- Inventory management skills
- Vendor relations
- Vendor relationship management
- Pricing structures
- Documentation requirements
- Procurement processes
- Project management
- Global sourcing
- Price negotiation
- Telephone and email etiquette
- Materials purchasing
- Order preparation
Timeline
Sourcing Specialist
Lakeside Project Solutions
01.2023 - Current
Sales Schedule Coordinator
Pink Energy
08.2020 - 10.2022
Carwash Store Manager
Proshine Carwash
02.2020 - 08.2020
Department Manager
Walmart
07.2005 - 11.2012
Early Childhood Care 1&2 - Early Childhood Care 1&2
Mooresville High School