Emily Starcher
Cumming,GA
Summary
Accomplished Registered Behavior Technician with a proven track record at Behavior Link, enhancing customer satisfaction and sales through expert upselling and complaint resolution. Skilled in Applied Behavior Analysis and exceptional at teamwork, consistently driving positive outcomes. Demonstrated ability to increase sales significantly, leveraging critical thinking and organizational skills for peak efficiency.
Overview
17
17
years of professional experience
Work History
Registered Behavior Technician
Behavior Link
05.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Teacher
Friendship Christian Academy
11.2021 - 07.2024
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Developed and implemented classroom routines to address varying student needs.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Created and developed lesson plans to meet students' academic needs.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Assistant Director
Kool Kids Daycare
10.2017 - 10.2019
- Developed strong relationships with community partners to enhance educational opportunities for students.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Increased student engagement by incorporating real-life examples and hands-on activities in lesson plans.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
Server
Pasquales Pizzeria
10.2007 - 10.2013
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Registered Behavior Technician - ABA
Behavior University
06.2024
Associates - Early Childhood Education
Ashford University
Arizona City, AZ05.2017
Phlebotomy Certified -
Academy of Careers And Technology
Beckley06.2012
Skills
- Applied Behavior Analysis
- Social Skills Development
- Discrete Trial Training
- Token Economy Systems
- Reinforcement Procedures
- Natural Environment Training
- Collaboration with Professionals
- Prompting Strategies
- Self-Management Strategies
- Group Instruction
- Visual Supports Implementation
- HIPAA Requirements
- Behavioral support
- Critical Thinking
- Registered Behavior Technician (RBT)
- Behavioral Management
- Heartsaver CPR AED
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Multitasking
- Organizational Skills
Timeline
Registered Behavior Technician
Behavior Link
05.2024 - Current
Teacher
Friendship Christian Academy
11.2021 - 07.2024
Assistant Director
Kool Kids Daycare
10.2017 - 10.2019
Server
Pasquales Pizzeria
10.2007 - 10.2013
Registered Behavior Technician - ABA
Behavior University
Associates - Early Childhood Education
Ashford University
Phlebotomy Certified -
Academy of Careers And Technology
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