Emily Steele
Bentonville,AR
Summary
Dedicated service/sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Event Manager
Tavola Trattoria
Bentonville, AR
03.2021 - Current
- Oversaw preparation and management of events to ensure ultimate professionalism.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Accurately prepared weekly payroll and tracking data using RASI system.
- Developed recruiting strategies to identify qualified candidates and build network.
Server
Pasta Grill
Conway, AR
07.2017 - 12.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Sales Manager
Buckle
Little Rock, AR
05.2015 - 11.2017
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
Education
Bachelor of Science - Education
University of Central Arkansas
Conway, AR12.2020
Skills
- Client Relations
- Budget Planning and Administration
- Program Planning and Development
- Team Leadership and Motivation
- Public Relations
- Human Resources
- Recruiting
- Catering Oversight
- Event Billing
Timeline
Event Manager
Tavola Trattoria
03.2021 - Current
Server
Pasta Grill
07.2017 - 12.2020
Sales Manager
Buckle
05.2015 - 11.2017
Bachelor of Science - Education
University of Central Arkansas