Emily Steinke

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• Operates the game clock during high school football games to ensure accurate timing and score.
• Monitors the scoreboard operations, maintaining synchronization with game clock for optimal spectator experience.
• Member of SEFOA (Southeastern Football Officials Association).

• Able to problem-solve with customers and other associates as needed.
• Pack down and organize merchandise on the shelves.
• Provides strong customer service in the hardware and throughout the store.
• Took the initiative of learning about other departments and asking questions as needed.
• Able to make quick decisions to maintain store safety goals.
• Assists customers in locating hardware products and provides expert advice on selection.
• Maintains and organizes inventory displays to enhance product visibility and accessibility.
• Assists in training new store associates on product knowledge.
• Able to drive forklift and reach truck to load materials into customer vehicles and/or get merchandise available for customers.

• Assisted the Back Office Associate with back office procedures, involving deposits, balancing tills, and running reports when needed.

• Assisted in training new associates.
• Pack down and organize merchandise on the shelves.
• Provided strong customer service in the Garden Department and throughout the store.
• Took the initiative of learning about other departments and asking questions as needed.
• Able to solve problems with customers and other associates.
• Able to make decisions to maintain store safety goals.
• Able to drive forklift and reach truck to load materials into customer vehicles.

• Supervised and assisted team members on the front end. Team members consisted of those working on the register, cart attendants, at self-checkout, and at Guest Services.
• Set new displays on end caps.
• Assisted in closing procedures.
• Stocked products and maintained check lanes.
• Maintained and updated price checks regularly.
• Assisted cashiers with various situations when needed.

• Proficient in OCLC, CIP, LC, and Alma (Ex Libris Library Management System.
• Utilized OCLC and MARC records for cataloging and original cataloging of materials.
• Maintained bibliographic records that required attention to detail on various systems.
• Maintained electronic records in Alma.
• Strong customer service at the main desk to include various circulation duties, including the collection of fees for lost or damaged materials.
• Ensured confidentiality of patron records at all times.
• Implemented a new procedure for printing spine labels for new materials.
• Prepared and imported LibGuides into the system for students and faculty.
• Conducted library tours for new students.
• Interviewed, supervised, and trained students for student employment at the library.
• Processed 15-30 Interlibrary Loans monthly and maintained monthly reports.

• Provided strong customer service at the public service desks, which included various circulation duties, reference questions, and Reader's Advisory.
• Collaborated with the library director and the assistant city manager on the library's strategic plan for 2019.
• Promoted and assisted in registering library patrons for the annual Summer Reading Program.
• Utilized OCLC and MARC records for cataloging adult, young adult, and children's materials.
• Assisted the Children's Librarians and/or led Pre-School story time when needed.
• Prepared materials on PowerPoint and Publisher for library programs, including a visual presentation on Banned Books for a display booth at the Washington State Fair.
• Designed a bulletin board for Emergency Preparedness Month and for the Summer Reading Program.
• Coordinated interlibrary loan requests, ensuring timely fulfillment and excellent customer service, and maintained accurate records for monthly statistics.
• Assisted children and parents in locating and using library resources to acquire Accelerated Reading books.
• Assisted the librarians in discarding materials.
• Designed book lists for new materials for adults, teens, and children.
• Provided collection development of materials to enhance our section on grief for adults, teens, and children.
• Safety representative for the library, which included monthly meetings and safety checks.
• Member of the City of Puyallup Emergency Operations Center.
• Processed 15-30 incoming and outgoing interlibrary loan materials per month using library management systems efficiently.

• Provided customer service at the Circulation Desk.
• Maintained confidentiality of patron records.
• Processed new materials for circulation.
• Assisted patrons in checking out materials.
• Teamed with coworkers in checking in returned items and placing the items on shelving carts.

• Organized library materials according to Dewey Dessimal Classification system, ensuring efficient retrieval and user access.