Emily Stokes
Hoover,Alabama
Summary
I am very personable and upbeat, bringing strong interpersonal skills and a positive attitude to customer interactions, making sure that the customer is always satisfied. Being able to aid customers is highly important to me, and I have a knack for identifying customer needs and providing personalized recommendations. I am able to integrate into any enviroment quickly and I am able to adjust to any task thrown at me. Multitasking is my strong suit and I enjoy a good challenge. I grew up living in countries all over the word from Africa to Asia, and this experience has given me a deep appreciation for customs and cultures outside my own. I am high energy and highly flexible in my scheduling, able to work whatever hours are needed of me.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Michaels
08.2024 - Current
- Assisted customers in selecting craft supplies, enhancing overall shopping experience.
- Maintained organized displays, ensuring products were visually appealing and accessible.
- Operated point-of-sale system efficiently to process transactions and handle cash accurately.
- Collaborated with team members to achieve sales goals and improve store performance.
- Resolved customer inquiries and complaints promptly, promoting customer satisfaction and loyalty.
- Participated in inventory management, tracking stock levels and assisting with replenishment.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Sandwich Artist
SUBWAY®Restaurants
04.2023 - 01.2024
- Prepared sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Assisted customers in selecting menu items, enhancing their dining experience.
- Operated cash register, accurately processing transactions and handling payments.
- Trained new employees on sandwich preparation techniques and safety protocols.
- Increased speed of service through effective multitasking and time management skills.
Education
Highschool -
Spain Park Highschool
Hoover, ALSkills
Customer service skills, Cleaning skills, Inventory management, Able to integrate into any environment, Able to stay calm under pressure, Great ability to multitask, Great at conflict resolution
Languages
German
Limited Working
English
Native or Bilingual
Timeline
Retail Sales Associate
Michaels
08.2024 - Current
Sandwich Artist
SUBWAY®Restaurants
04.2023 - 01.2024
Highschool -
Spain Park Highschool