Emily Stone
Rochester,MI
Summary
Detail-oriented Office Administrator with expertise in team leadership, client relations, and operational efficiency. Recognized for successfully streamlining office processes, reducing expenses, and enhancing client communication. Proven track record of driving business decisions through technology utilization and optimizing workflows. Career goals include further leveraging organizational skills to improve operational outcomes in a dynamic environment.
Overview
3
3
years of professional experience
Work History
Office Administrator
@Aspen
12.2024 - Current
- Reduced quarterly expenses by $1,000 through efficient office supply management and cost-saving initiatives.
- Developed an organized filing system for new client paperwork, improving operational efficiency.
- Acted as a liaison between the firm and 401(k) clients, ensuring effective communication and resolving inquiries.
- Generated detailed reports and consolidated client data using Microsoft Excel to enhance decision-making.
- Handled phone and email inquiries with 100% accuracy and timely responses.
- Managed the creation of investment accounts, and tracked progress from inception to completion.
- Streamlined office operations, improving overall workflow and reducing administrative delays.
Store Manager
LOFT
10.2022 - 06.2024
- Led a team of 25 employees, consistently surpassing sales targets through effective leadership and coaching.
- Designed and executed promotional campaigns, significantly boosting store traffic and revenue.
- Hosted and advertised community outreach events, using Canva for creative designs and social media marketing.
- Managed sales forecasting, budgeting, and store operations using reporting software.
- Oversaw recruiting, hiring, onboarding, and training of new team members, ensuring smooth transitions.
- Developed employee schedules based on promotional events, sales forecasts, and store needs.
- Collaborated with visual merchandisers to optimize store layout and customer experience.
- Conducted market research to understand customer demographics and improve product offerings.
- Made data-driven business decisions, leveraging analytics to adjust strategies and meet sales goals.
Education
Associate’s Degree - Business
Oakland Community College
08-2021
Skills
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Salesforce CRM
- Leadership and Team Management
- Excellent Communication Skills
- Event Planning and Coordination
- Data Analysis and Reporting
- Problem Solving and Critical Thinking
- Budgeting and Sales Forecasting
Timeline
Office Administrator
@Aspen
12.2024 - Current
Store Manager
LOFT
10.2022 - 06.2024
Associate’s Degree - Business
Oakland Community College
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