Emily Stutzman
Cedar Rapids,IA
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Insurance Agent
Rebecca Stutzman Insurance Agency
10.2020 - 06.2023
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Met with customers to provide information about available products and policies.
- Cross-sold insurance products to existing clients to reach sales targets.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Analyzed risk factors to recommend appropriate coverage levels.
Office Assistant
DPI Quality Custom Finishes
09.2019 - 09.2020
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Early Education Supervisor
Little Gem Learning Center
09.2016 - 09.2019
- Conducted new hire orientation and verified sufficient training of staff members before assignment to respective department.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Conducted potential new client interviews and tours of the facility
- Covered breaks and shifts if needed
- Helped plan and organize educational lessons for each age group
Lead Teacher
Kids Inc.
05.2010 - 08.2015
- Assessed accomplishments of students on regular basis to provide progress reports.
- Planned curriculum to meet individual needs, interests and abilities of students.
- Created classroom environment conducive to learning and appropriate to maturity and interests of students.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Lead Teacher
Kids Kampus
08.2015 - 09.2016
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Handed out classroom materials, like pencils, paper, and crayons.
- Assisted lead teachers with lesson plan creation and materials development .
- Conferred with parents about student progress to boost family involvement and enhance student support.
Education
No Degree - Liberal Arts
Kirkwood Community College
Cedar Rapids, IANo Degree - Bachelor in Design
Iowa State University
Ames, IAHigh School Diploma -
Marion High School
Marion, IA 05.2012
Skills
- Agent Support
- Payment Processing
- Derive Quotes
- Execute and manage policies
- Benefits analysis and reviews
- Benefits Explanations
- Cross-references
- Marketing for more business
- Prospects management
Certification
- Personal Lines License
Timeline
Insurance Agent
Rebecca Stutzman Insurance Agency
10.2020 - 06.2023
Office Assistant
DPI Quality Custom Finishes
09.2019 - 09.2020
Early Education Supervisor
Little Gem Learning Center
09.2016 - 09.2019
Lead Teacher
Kids Kampus
08.2015 - 09.2016
Lead Teacher
Kids Inc.
05.2010 - 08.2015
No Degree - Liberal Arts
Kirkwood Community College
No Degree - Bachelor in Design
Iowa State University
High School Diploma -
Marion High School
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