Emily Swift
Sandwich
Summary
Ambitious individual with strong organizational and multitasking skills. Ready to apply knowledge and skills to any challenge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
WINDOW SERVICE (FOOD)
Seafood Shanty
Bourne, MA
06.2025 - Current
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
HOSTESS / FOOD RUNNER / BUSSER
Anejo Mexican Bistro
Falmouth, MA
05.2024 - 06.2025
- Trained new hostesses on proper procedures for seating guests.
- Communicated clearly with servers regarding guest needs or requests.
- Inspected dining and service areas to verify cleanliness and proper setup.
- Demonstrated flexibility by helping out in other departments as needed.
- Responded quickly to complaints from guests and took appropriate action to resolve them.
- Maintained clean and neat workplace and dining room area.
- Greeted guests and seated at tables or in waiting areas.
CASHIER / FLOOR
Lambert's Farm Market
Sandwich, MA
01.2023 - 05.2024
- Arranged and restocked displays and merchandise racks to maintain store appearance.
- Utilized point of sale system to process payments and transactions.
- Informed customers of special promotions, loyalty programs, and discounts.
- Developed strong customer service skills by providing efficient and accurate service.
- Maintained cash accuracy by working with supervisor to correct deficiencies.
- Handled customer complaints and inquiries in a courteous and efficient manner.
COUNTER SERVICE (ICE CREAM)
Penguin Ice Cream Igloo
Yarmouth, MA
05.2021 - 10.2022
- Presented menus to answer questions about items and make recommendations.
- Resolved customer complaints and inquiries in a timely manner.
- Memorized frequent customer preferences to build relationships and loyalty.
- Cleaned and maintained hands and surfaces to optimize food safety and comply with health department regulations.
- Demonstrated ability to interact with customers in a friendly and professional manner.
CASHIER / WINDOW SERVICE (ICE CREAM)
Twin Acres Ice Cream
Sandwich, MA
04.2020 - 04.2021
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Followed all safety protocols while handling money.
- Helped restock shelves when necessary to maintain an organized display area.
- Counted cash drawers at beginning of shift to verify correct amounts.
- Resolved customer complaints in a timely and professional manner.
- Used POS system to complete purchases for customers.
- Provided excellent customer service by greeting customers and offering assistance.
Education
Bachelor of Science - Kinesiology
University of Maine
Orono, ME06-2027
High School Diploma - undefined
Sturgis West Charter School
06.2023
Skills
- Customer Service
- Communication skills
- Detail Oriented
- Effective Multitasking
- Guest Engagement
- Excellent Organization
Certification
CPR / AED/ FIRST AID certified
Timeline
WINDOW SERVICE (FOOD)
Seafood Shanty
06.2025 - Current
HOSTESS / FOOD RUNNER / BUSSER
Anejo Mexican Bistro
05.2024 - 06.2025
CASHIER / FLOOR
Lambert's Farm Market
01.2023 - 05.2024
COUNTER SERVICE (ICE CREAM)
Penguin Ice Cream Igloo
05.2021 - 10.2022
CASHIER / WINDOW SERVICE (ICE CREAM)
Twin Acres Ice Cream
04.2020 - 04.2021
High School Diploma - undefined
Sturgis West Charter School
Bachelor of Science - Kinesiology
University of Maine