Proven track record of enhancing operational efficiency and customer satisfaction at Amazon, demonstrating exceptional problem-solving and organizational skills. Adept at fostering teamwork and collaboration, with a commitment to delivering results through active listening and decisive action. Achieved a significant improvement in process adaptability, underscoring a dependable and responsible work ethic. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Dependable and Responsible
Computer Skills
Organizational Skills
Active Listening
Decision-Making
Verbal Communication
Attention to Detail
Spanish translation