Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Tanori

Goodyear,Arizona

Summary

Proven track record of enhancing operational efficiency and customer satisfaction at Amazon, demonstrating exceptional problem-solving and organizational skills. Adept at fostering teamwork and collaboration, with a commitment to delivering results through active listening and decisive action. Achieved a significant improvement in process adaptability, underscoring a dependable and responsible work ethic. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Amazon

Returns Department
04.2024 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Yerberia

Seller
05.2023 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Flexi Shoe

Seller
01.2018 - 05.2021
  • Monitored inventory levels of essential supplies, placing orders as needed to ensure uninterrupted production runs.
  • Implemented preventative maintenance schedules for equipment, reducing downtime due to unexpected repairs or malfunctions.
  • Actively participated in regular meetings with management, providing input on ways to improve overall operational efficiency within the department.

Education

Universidad Durango Santander
Nogales Sonora
08.2019 - 05.2021

High School Diploma -

Cetis
Nogales Sonora
08.2018

Skills

Friendly, Positive Attitude

Teamwork and Collaboration

Customer Service

Problem-Solving

Dependable and Responsible

Computer Skills

Organizational Skills

Active Listening

Decision-Making

Verbal Communication

Attention to Detail

Spanish translation

Timeline

Amazon

Returns Department
04.2024 - 06.2024

Yerberia

Seller
05.2023 - 12.2023

Universidad Durango Santander
08.2019 - 05.2021

Flexi Shoe

Seller
01.2018 - 05.2021

High School Diploma -

Cetis
Emily Tanori