Emily Tatum
Summary
Creative Stylist with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance.
Overview
1
1
year of professional experience
Work History
Stylist in Training
Headliners Salon
06.2022 - Current
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting relationships with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Practiced infection control on all tools and implements.
- Organized sales area and work station to showcase products and boost sales.
- Recorded notes for future reference about customer preferences and services delivered.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
- Counted and documented opening and closing cash amounts daily.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Assistant
Vintage Barbers
05.2022 - 09.2023
- Greeted guests in with friendliness and professionalism.
- Assisted and apprenticed under barber to learn and obtain knowledge in the barbering industry.
- Answered incoming phone calls to process requests, book or edit appointments, transfer calls, or relay messages to appropriate personnel.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased customer service success rates by quickly resolving issues.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- checked clients in and out in timely fashion.
- washed, folded, and distributed all laundry
Education
Diploma - Master Cosmetology
Southeastern Technical College
Vidalia, GA12.2023
Skills
- Sales Expertise
- Customer Preferences
- Hair Conditioning and Styling
- Customer Needs Assessment
- Product Recommendations
- Trending Hairstyles
- Cash Counting
- Multitasking and Organization
- Cleaning and Sanitizing
- Store Opening and Closing
- Appointment Booking
- Coloring, Cutting, Highlights and Lowlights
Languages
English
Native or Bilingual
Timeline
Stylist in Training
Headliners Salon
06.2022 - Current
Assistant
Vintage Barbers
05.2022 - 09.2023
Diploma - Master Cosmetology
Southeastern Technical College
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