Emily Thibeault
Decatur,IL
Summary
Communicative and team-oriented professional with expertise in scheduling, time management, and financial record keeping. Proven ability to develop creative solutions that align with team and management goals. Extensive experience in planning community integration activities and training staff on safety protocols, ensuring compliance and enhancing participant engagement. Highly motivated with a strong work ethic, adaptability, and exceptional interpersonal skills, capable of mastering new skills quickly and working effectively without supervision.
Overview
14
14
years of professional experience
Work History
Life Skills Coordinator
Macon Resources Inc
Decatur, Illinois
09.2024 - 04.2026
- Facilitated life skills workshops to empower individuals with disabilities.
- Coordinated community integration activities to enhance participant engagement.
- Trained staff on safety protocols and operational procedures to ensure compliance.
- Monitored employee performance, providing feedback to support skill development.
- Enforced compliance with company policies and safety regulations consistently.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Community Day Services Trainer
Macon Resources Inc.
Decatur, IL
08.2021 - 09.2024
- Utilized curriculum with life-based approach with emphasis on cooking, hygiene and social and personal development.
- Maintained focused, inclusive and supportive learning environments.
- Completed documentation of daily notes, weekly personal goals, behaviors and interventions.
- Assisted with classroom OJT of new employees.
- Worked closely with team members to best serve all clients.
Administrative Assistant II
Heritage Behavioral Health Center
Decatur, IL
05.2020 - 02.2021
- Answered up to 200 calls per day in fast-paced environment, transferring callers to appropriate personnel.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Scheduled appointments for management teams and maintained updated calendar using Outlook system.
- Managed distribution of uniform's for employee's inventory and supply tracking, noting items requiring reorder.
Representative Payee Client Accounts
Heritage Behavioral Health Center
Decatur, IL
02.2018 - 05.2020
- Managed financial accounts of 150 clients, total balance between $250,000 through $300,000 monthly, utilizing Quicken financial software.
- Verified financial data and identified and made recommendations to prevent and correct financial and accounting errors and inconsistencies.
- Worked within Social Security guidelines of Representative Payee.
Clinical Financial Specialist
Heritage Behavioral Health Center
Decatur, IL
09.2016 - 02.2018
- Performed basic administrative duties, including answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Strictly adhered to HIPAA regulations to safeguard information.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Front Desk Associate
Holiday Inn Express
Le Roy, IL
11.2011 - 06.2014
- Managed guest check-in and check-out procedures, reservations and payments.
Education
Associate of Applied Science - Hotel Management
Triton College
River Grove, IL2006
Associate of Science - Restaurant And Food Services Management
Triton College
River Grove, IL2006
Skills
- Multitasking and prioritization
- Accounting support
- Sensitive material handling
- Technologically savvy
- Planning and organizing
- Emergency response and CPR
- Microsoft Office proficiency
- Effective communication
- Customer relationship management
- Community integration
Timeline
Life Skills Coordinator
Macon Resources Inc
09.2024 - 04.2026
Community Day Services Trainer
Macon Resources Inc.
08.2021 - 09.2024
Administrative Assistant II
Heritage Behavioral Health Center
05.2020 - 02.2021
Representative Payee Client Accounts
Heritage Behavioral Health Center
02.2018 - 05.2020
Clinical Financial Specialist
Heritage Behavioral Health Center
09.2016 - 02.2018
Front Desk Associate
Holiday Inn Express
11.2011 - 06.2014
Associate of Applied Science - Hotel Management
Triton College
Associate of Science - Restaurant And Food Services Management
Triton College