Summary
Overview
Work History
Education
Skills
Timeline
Generic

SIMONNE JORDAN

Madison,MS

Summary

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

15
15
years of professional experience

Work History

Medical Assistant/Receptionist

SLEEP SOLUTIONS
10.2022 - Current
  • Checked patient insurance, demographic, and health history to keep information current.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
  • Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
  • Answered phone calls and messages for 10physicians in a medical office scheduling appointments, and handling patient inquiries.5

OWNER/OFFICE MANAGER

NO SECRETARY NEEDED
10.2009 - 09.2022
  • Part of a team that grew company from $250,000 to $1.6 million
  • Accounts payable and Receivable, customer service, data entry, Payroll, Marketing and many other office manager roles
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Realtor relations
  • Managed day-to-day business operations.
  • Marketing and Social Media relations
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Maintained relationship between vendors
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Handled escalation support calls and tickets
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Dealt with celebrity/high-end clients as well as top level security clients
  • Scheduled up to 10 inspectors as well as other vendors daily
  • Purchased supplies and equipment
  • Reconciled Credit Card Statements
  • After hours support of business when owner was unavailable
  • Email and Web Site Maintenance
  • QuickBooks and ADP Payroll

Virtual Assistant

Optimus Media
10.2009 - 06.2018
  • Web site Maintenance/updates
  • Payment Processing
  • Technical Support
  • Email maintenance
  • Invoicing Customers
  • Customer Support
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Completed business correspondence, transcription, and data entry.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.

Education

High School Diploma -

Shannon High School
Shannon, MS
05.1997

Skills

  • Office suites
  • QuickBooks
  • ADP Payroll
  • Accounts Payable
  • Accounts Receivable
  • Technical skill
  • Front desk operations
  • Office administration

Timeline

Medical Assistant/Receptionist

SLEEP SOLUTIONS
10.2022 - Current

Virtual Assistant

Optimus Media
10.2009 - 06.2018

OWNER/OFFICE MANAGER

NO SECRETARY NEEDED
10.2009 - 09.2022

High School Diploma -

Shannon High School

Similar Profiles

CREATE PROFILE
SIMONNE JORDAN