Emily Thomas
Holiday Gas Station
St. Cloud
6
years of professional experience
Excellent time management, organization, and problem-solving skills. Detail-orientated and able to learn new concepts quickly.
Work History
Catering Associate Lead
1 Year 11 Months- Inspected meal carts for high-risk tray checks and fluid restrictions to maintain safety standards.
- Checking off all catering associates' responsibilities, confirming that the catering associates have adequate support and supplies to properly complete all necessary tasks, and delegate tasks when needed.
Store Clerk
5 Years 10 Months- Monitored work areas for cleanliness and functionality.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers.
- Built and maintained productive relationships with employees.
- Trained new employees.
Catering Associate
1 Year 3 Months- Increased guest satisfaction through attentive service that included promptly addressing concerns and resolving any issues quickly.
- Cleaned, organized, and restocked the kitchen.
- Trained new staff on operational procedures and best practices for efficient service.
- Placed meal orders, prepared and delivered meal trays.
Education
High School Diploma
No Degree - Biomedical Sciences
Skills
Work Task Prioritization
Detail-Oriented
Cleaning and Sanitizing
Complaint Resolution
Problem-Solving
Following Policies and Procedures
Team Collaboration
Analytical Thinking
Adaptable and Flexible
Reliable and Responsible
Hospitality and accommodation
Timeline
Catering Associate Lead
St. Cloud Hospital
09.2024 - CurrentRead More
Catering Associate
St. Cloud Hospital
06.2023 - 09.2024Read More
Store Clerk
Holiday Gas Station
10.2020 - CurrentRead More
Sauk Rapids-Rice High School
High School Diploma
Read More
St. Cloud State University
No Degree from Biomedical Sciences
Read More