Emily Thompson
Fillmore,CA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
4
4
years of professional experience
Work History
CNA
Greenfield Care Center
01.2023 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
SFS Associate
Target
04.2019 - 09.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Trained and mentored junior staff on customer service strategies and techniques.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Created promotional materials to advertise products and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
CNA Certification - CNA
Greenfield Care Center
Fillmore, CA12.2022
High School Diploma -
Heritage Valley Independent Studies
Fillmore, CA06.2017
Certification in Medical Assisting - Medical Assisting
Career Education Center
Camarillo06.2017
Certification in Medical Terminology - Medical Terminology
Career Education Center
Camarillo, CA06.2017
Skills
- Monitoring
- Reading Comprehension
- General Housekeeping Abilities
- Performing Patient Intakes
- Responding to Emergencies
- Documenting Behaviors
- Medical Terminology Knowledge
- Feeding Tube Management
- Intake Recording
- CPR certified
Timeline
CNA
Greenfield Care Center
01.2023 - Current
SFS Associate
Target
04.2019 - 09.2021
CNA Certification - CNA
Greenfield Care Center
High School Diploma -
Heritage Valley Independent Studies
Certification in Medical Assisting - Medical Assisting
Career Education Center
Certification in Medical Terminology - Medical Terminology
Career Education Center
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