Emily Thompson
Richmondville,NY
Summary
Dedicated Nursing Assistant skilled in patient care, vital sign monitoring, and effective communication. Committed to enhancing patient satisfaction and safety through personalized support and strict adherence to infection control protocols.
Overview
6
6
years of professional experience
Work History
Nursing Assistant
Bassett Medical Center
08.2022 - Current
- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Monitored vital signs and reported changes to medical personnel promptly.
- Maintained cleanliness and organization of patient rooms and equipment.
- Supported patients with daily activities, enhancing overall well-being.
- Documented patient information accurately in electronic health records systems.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Tour Guide
Howe Caverns
07.2020 - 11.2022
- Conducted engaging tours through Howe Caverns, enhancing visitor understanding of geological formations.
- Developed and delivered educational presentations on cave ecology and history to diverse audiences.
- Ensured safety compliance by monitoring visitor adherence to established protocols during tours.
- Trained new staff members on tour procedures, fostering a collaborative team environment.
- Improved guest satisfaction through personalized interactions and responsive service during tours.
- Mentored junior guides, sharing best practices for effective communication and engagement techniques.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
Peer Tutor
Worcester Central School
09.2021 - 07.2022
- Provided academic support to students, fostering understanding in complex subjects.
- Developed tailored learning strategies to address individual student needs and learning styles.
- Facilitated student understanding of complex topics by simplifying concepts and using relatable examples from everyday life.
- Guided students towards independent problem-solving skills through collaborative learning exercises during tutoring sessions.
- Boosted student confidence and motivation with personalized encouragement and constructive feedback on assignments.
Office Assistant
Joanne Darcy Crum Land Surveyor
04.2021 - 12.2021
- Streamlined office operations by implementing efficient scheduling and filing systems.
- Managed incoming communications, ensuring timely responses to inquiries and requests.
- Developed and maintained filing systems, improving document retrieval speed and accuracy.
- Led initiatives to enhance office organization, resulting in improved workflow and productivity levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Education
Bachelor of Science - Nursing
Hartwick College
Oneonta, NY05-2026
High School Diploma -
Worcester Central School
Worcester, NY06-2022
Skills
- Patient care
- Basic life support
- Recording vital signs
- Patient-focused care
- Infection control
- Patient relationship building
- Mobility assistance
- Vital sign monitoring
- Catheter care
- Electronic charting
- Companionship and emotional support
- Light housekeeping
- HIPAA
- Supply restocking
- Call light response
- Personal hygiene support
- Time management
- Empathy and compassionate care
- Blood sugar monitoring
- Supporting personal needs
- CPR certification
- Activities of daily living ADL support
- Patient positioning
Timeline
Nursing Assistant
Bassett Medical Center
08.2022 - Current
Peer Tutor
Worcester Central School
09.2021 - 07.2022
Office Assistant
Joanne Darcy Crum Land Surveyor
04.2021 - 12.2021
Tour Guide
Howe Caverns
07.2020 - 11.2022
Bachelor of Science - Nursing
Hartwick College
High School Diploma -
Worcester Central School