Emily Thornburg, RN
Charlotte,NC
Summary
Outpatient Pediatric Registered Nurse at Advocate Health’s Levine Children’s Charlotte Pediatric Clinic in Matthews, NC who bridges frontline clinical practice with informatics-driven improvement. Recognized for strong clinical judgment, attention to documentation integrity, and the ability to translate clinical needs into practical, system-level solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pediatric Triage Nurse
Advocate Health- Levine Children’s Charlotte Pediatric Clinic
Matthews, NC
07.2025 - Current
- Assessed patient conditions and prioritized care based on severity and urgency.
- Collaborated with healthcare team to develop effective patient care plans.
- Documented patient information accurately in electronic health record systems.
- Educated patients on treatment options and follow-up care instructions.
- Educated patients on treatment plans and medication adherence to enhance health outcomes.
- Coordinated with multidisciplinary teams to streamline patient care processes and improve efficiency.
- Managed electronic health records for accurate documentation and retrieval of patient information.
- Trained new nursing staff on procedures and best practices for outpatient care delivery.
- Enhanced patient satisfaction with compassionate and empathetic communication during consultations and treatment sessions.
Pediatric Outpatient Registered Nurse
Atrium Health Levine Children's Hospital
Charlotte, NC
03.2024 - 07.2025
- Utilized critical thinking skills to assess patient conditions, recognize complications and triage appropriately.
- Demonstrated strong communication skills to collaborate with interdisciplinary team members to ensure optimal patient outcomes.
- Researched various healthcare topics as requested by physician staff members or nursing supervisors.
- Utilized excellent customer service skills to provide emotional support and comfort to callers.
- Maintained up-to-date knowledge of healthcare regulations and standards for telephone triaging.
- Ensured quality control of all calls through active listening and problem solving techniques.
- Educated callers about preventive measures that can be taken for common illnesses or conditions.
- Communicated professionally with colleagues at all times using strong interpersonal skills.
- Identified potential emergencies quickly and acted accordingly by referring cases appropriately.
- Conducted follow-up assessments with patients as needed to ensure proper care was received.
- Documented all conversations within electronic medical records system accurately and completely.
- Assessed caller needs while providing accurate medical advice according to established protocols.
Labor, Delivery, and Post-Partum Nurse
Atrium Health
Charlotte, NC
05.2023 - 09.2023
- Assessed maternal and infant vital signs, weight gain and loss, nutrition status, and breastfeeding techniques.
- Instructed new mothers on safe handling and feeding of infants.
- Conducted postpartum discharge teaching sessions to ensure successful transition home from hospital stay.
- Facilitated family bonding by encouraging skin-to-skin contact between mother and newborn immediately following birth.
- Provided emotional support for women experiencing difficult deliveries or birth complications.
- Utilized critical thinking skills when assessing abnormal lab results or other medical conditions.
- Responded promptly to obstetrical emergencies such as shoulder dystocia or placental abruption.
- Educated patients on proper postpartum self-care techniques and lifestyle modifications for optimal health outcomes.
- Served as a liaison between family members, physicians, social workers, doulas, midwives, lactation consultants, involved in the birthing process.
- Developed strong relationships with patients through compassionate communication techniques.
- Referred patients to specialized health resources and community agencies for further assistance.
Education
ADN To MSN -
Walden University
Minneapolis, MNAssociates Degree - Nursing Program
Carolinas College of Health Sciences
04.2023
Certificate - undefined
Nurse Aide Program
01.2021
Highschool Diploma - undefined
Cuthbertson Highschool
01.2018
Skills
- Documentation and charting
- Implementation of protocols within the electronic medical record
- Clinical assessment
- Telephone triaging
- Appointment scheduling
- Lab results reporting
- Incident follow up
- Teamwork and collaboration
- Compassion and empathy
- Documentation accuracy
Certification
Registered nurse
Other Clinical Experience
Nursing school pediatric clinical rotations on medical surgical units in Levine Children's Hospital at CMC main.
Timeline
Pediatric Triage Nurse
Advocate Health- Levine Children’s Charlotte Pediatric Clinic
07.2025 - Current
Pediatric Outpatient Registered Nurse
Atrium Health Levine Children's Hospital
03.2024 - 07.2025
Labor, Delivery, and Post-Partum Nurse
Atrium Health
05.2023 - 09.2023
Associates Degree - Nursing Program
Carolinas College of Health Sciences
Certificate - undefined
Nurse Aide Program
Highschool Diploma - undefined
Cuthbertson Highschool
ADN To MSN -
Walden University