EMILY Toledo
South Bend,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Director of Strategic Support
Northern Indiana Workforce Board
South Bend, IN
05.2023 - Current
- Led strategic planning and execution, driving the achievement of company goals and objectives.
- Conducted in-depth market research and analysis to identify growth opportunities and stay ahead of the competition.
- Provided data-driven insights to inform decision-making and optimize business performance.
- Fostered cross-functional collaboration, ensuring alignment with strategic direction and enhancing efficiency.
- Managed resources effectively to support successful project execution and maximize ROI.
- Led change management efforts to facilitate seamless adoption of strategic initiatives.
- Identified potential risks and proposed mitigation strategies to protect organizational interests.
- Cultivated strong relationships with stakeholders to foster support and alignment with the company's vision.
Community Outreach Director
Church Community Services
Elkhart, IN
09.2022 - 05.2023
- Special Events to increase brand awareness, Hispanic relations with the community
- Work with marketing and development in areas of need.
- Coordinate with the departments on Human Resources needs, and expectations to increase retention by 50%.
- Established and oversaw administrative procedures to meet objectives set by boards of directors and senior management
- Delivered exceptional program support by recruiting, training, and overseeing an exceptional staff team.
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
- Developed and maintained mutually beneficial relationships with agencies and organizations across state.
Director of Positively
Elkhart County Drug Free Partnership
08.2019 - 12.2023
- County Drug Free Partnership
- Coordinate and run a non-for-profit, Drug Prevention marketing campaign for local high schools
- Working with school administration to build strong relationships and retaining programming in 14 schools and 5 school corporations
- Reduced duplication of roles with clear responsibilities, policies, and procedures.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Community Outreach/ Employment Specialist
Elkhart Country Community
08.2020 - 09.2022
- Corrections
- Coordinate Employment, Hours, and Community Resources of the re-entry division of corrections
- Collaborate with offenders in finding employment, resources, and volunteer opportunities
- Building relationships with companies and community resources including non for profits to help in the reentry of offenders from incarceration to community members
- Strategic Planning for employment needs and areas of expansion
- Worked with employers on Policy and Procurers for reentry employees.
Bilingual Family Support Specialist
Caps Inc
02.2019 - 08.2020
- Assessed the needs of referred families by working alongside colleagues to conduct thorough reviews.
- Customized services to meet needs of culturally-diverse families with varied socioeconomic backgrounds.
- Implemented modeling techniques and support services outlined in prepared family service plans.
- Maintained detailed records and helped prepare case reports.
Site Manager
Integrated Education Technology, Wilkinson Center
09.2017 - 01.2019
- Provide Non-for-profit leadership and supervision of the development, promotion, implementation, and evaluation of
- Adult Basic Education programs including adult basic skills, GED preparation, English as a Second Language (ESL)
- Functional Workforce literacy, and other programs as appropriate
- Grant writing
- Monitored and facilitated construction site operations to maintain deadlines and promote site safety.
- Developed and enforced site budget to reduce unnecessary expenses and foster growth.
- Evaluated staff performance and provided constructive feedback, corrective action plans, or merit awards.
Healthy Hearts Coordinator
Indiana Hispanic Health Coalition
06.2014 - 09.2015
- Develop and implement the healthy hearts program at local schools
- Coordinate health fairs and other local events
- Navigated partnerships by managing relationships, driving thorough communication, and continued support.
English Teacher
01.2011 - 01.2013
- English as a second language teacher, Curriculum, organizing meetings with other teachers, training for other teachers in other districts
- Educational activities
- Helping parents to teach beyond the classroom, home visits, and general education assistance.
- Developed lectures and assignments centered on literary analysis and writing fundamentals.
- Cultivated welcoming learning environments in both classroom and online contexts.
- Kept students engaged by diversifying instructional approaches and integrating technology.
- Engaged in meetings, conferences and workshops to build rapport with teachers and staff.
Human Resources Manager
Eak Inc
01.2005 - 01.2011
- Resolved conflicts through positive and professional mediation.
- Handled confidential matters with discretion to maintain workplace and employee privacy
- Coordinated and led new hire orientations and benefits meetings.
- Assessed training needs to develop programs addressing skills gaps.
- Established and maintained contact with external recruitment agencies to source candidates for current or future openings
- Worked closely with employees in adjusting payroll deductions and updating personal information records.
- Assisted with payroll administration, organizing timecards, absence reports and bonuses.
- Enhanced management capabilities by advising on equal employment and sexual harassment.
- Targeted recruitment strategies effectively based on detailed personnel forecasts.
- Helped departments with development and delivery of strategic HR plans to fit with overall business direction.
Education
Fundraising from Foundation and Grant Management -
IU Lilly school of Philanthropy, Indiana University
Leadership Academy - undefined
Elkhart Chamber of Commerce
Bachelor of Arts (B.A - General Studies/Human Services
Indiana University of South Bend
South Bend, IndianaCertificate - Tesol Certificate in 120-Hour TESOL Certificate
International Academy
New York, NY02.2022
Skills
- Team leadership and training
- Program development
- Policy implementation
- Benefits administration
- Cultural awareness
- Hiring and recruitment
- Program performance analysis
- Relationship building
- Conflict resolution
- Industry Trends
- Activities Planning
- Microsoft Office
Languages
Spanish
Professional Working
Timeline
Director of Strategic Support
Northern Indiana Workforce Board
05.2023 - Current
Community Outreach Director
Church Community Services
09.2022 - 05.2023
Community Outreach/ Employment Specialist
Elkhart Country Community
08.2020 - 09.2022
Director of Positively
Elkhart County Drug Free Partnership
08.2019 - 12.2023
Bilingual Family Support Specialist
Caps Inc
02.2019 - 08.2020
Site Manager
Integrated Education Technology, Wilkinson Center
09.2017 - 01.2019
Healthy Hearts Coordinator
Indiana Hispanic Health Coalition
06.2014 - 09.2015
English Teacher
01.2011 - 01.2013
Human Resources Manager
Eak Inc
01.2005 - 01.2011
Fundraising from Foundation and Grant Management -
IU Lilly school of Philanthropy, Indiana University
Leadership Academy - undefined
Elkhart Chamber of Commerce
Bachelor of Arts (B.A - General Studies/Human Services
Indiana University of South Bend
Certificate - Tesol Certificate in 120-Hour TESOL Certificate
International Academy