EMILY Toledo
South Bend,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Director of Strategic Support
Northern Indiana Workforce Board
05.2023 - Current
- Led strategic planning and execution, driving the achievement of company goals and objectives.
- Conducted in-depth market research and analysis to identify growth opportunities and stay ahead of the competition.
- Provided data-driven insights to inform decision-making and optimize business performance.
- Fostered cross-functional collaboration, ensuring alignment with strategic direction and enhancing efficiency.
- Managed resources effectively to support successful project execution and maximize ROI.
- Led change management efforts to facilitate seamless adoption of strategic initiatives.
- Identified potential risks and proposed mitigation strategies to protect organizational interests.
- Cultivated strong relationships with stakeholders to foster support and alignment with the company's vision.
Community Outreach Director
Church Community Services
09.2022 - 05.2023
- Special Events to increase brand awareness, Hispanic relations with the community
- Work with marketing and development in areas of need.
- Coordinate with the departments on Human Resources needs, and expectations to increase retention by 50%.
- Established and oversaw administrative procedures to meet objectives set by boards of directors and senior management
- Delivered exceptional program support by recruiting, training, and overseeing an exceptional staff team.
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
- Developed and maintained mutually beneficial relationships with agencies and organizations across state.
Director of Positively
Elkhart County Drug Free Partnership
08.2019 - 12.2023
- County Drug Free Partnership
- Coordinate and run a non-for-profit, Drug Prevention marketing campaign for local high schools
- Working with school administration to build strong relationships and retaining programming in 14 schools and 5 school corporations
- Reduced duplication of roles with clear responsibilities, policies, and procedures.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Community Outreach/ Employment Specialist
Elkhart Country Community
08.2020 - 09.2022
- Corrections
- Coordinate Employment, Hours, and Community Resources of the re-entry division of corrections
- Collaborate with offenders in finding employment, resources, and volunteer opportunities
- Building relationships with companies and community resources including non for profits to help in the reentry of offenders from incarceration to community members
- Strategic Planning for employment needs and areas of expansion
- Worked with employers on Policy and Procurers for reentry employees.
Bilingual Family Support Specialist
Caps Inc
02.2019 - 08.2020
- Assessed the needs of referred families by working alongside colleagues to conduct thorough reviews.
- Customized services to meet needs of culturally-diverse families with varied socioeconomic backgrounds.
- Implemented modeling techniques and support services outlined in prepared family service plans.
- Maintained detailed records and helped prepare case reports.
Site Manager
Integrated Education Technology, Wilkinson Center
09.2017 - 01.2019
- Provide Non-for-profit leadership and supervision of the development, promotion, implementation, and evaluation of
- Adult Basic Education programs including adult basic skills, GED preparation, English as a Second Language (ESL)
- Functional Workforce literacy, and other programs as appropriate
- Grant writing
- Monitored and facilitated construction site operations to maintain deadlines and promote site safety.
- Developed and enforced site budget to reduce unnecessary expenses and foster growth.
- Evaluated staff performance and provided constructive feedback, corrective action plans, or merit awards.
Healthy Hearts Coordinator
Indiana Hispanic Health Coalition
06.2014 - 09.2015
- Develop and implement the healthy hearts program at local schools
- Coordinate health fairs and other local events
- Navigated partnerships by managing relationships, driving thorough communication, and continued support.
English Teacher
01.2011 - 01.2013
- English as a second language teacher, Curriculum, organizing meetings with other teachers, training for other teachers in other districts
- Educational activities
- Helping parents to teach beyond the classroom, home visits, and general education assistance.
- Developed lectures and assignments centered on literary analysis and writing fundamentals.
- Cultivated welcoming learning environments in both classroom and online contexts.
- Kept students engaged by diversifying instructional approaches and integrating technology.
- Engaged in meetings, conferences and workshops to build rapport with teachers and staff.
Human Resources Manager
Eak Inc
01.2005 - 01.2011
- Resolved conflicts through positive and professional mediation.
- Handled confidential matters with discretion to maintain workplace and employee privacy
- Coordinated and led new hire orientations and benefits meetings.
- Assessed training needs to develop programs addressing skills gaps.
- Established and maintained contact with external recruitment agencies to source candidates for current or future openings
- Worked closely with employees in adjusting payroll deductions and updating personal information records.
- Assisted with payroll administration, organizing timecards, absence reports and bonuses.
- Enhanced management capabilities by advising on equal employment and sexual harassment.
- Targeted recruitment strategies effectively based on detailed personnel forecasts.
- Helped departments with development and delivery of strategic HR plans to fit with overall business direction.
Education
Fundraising from Foundation and Grant Management -
IU Lilly school of Philanthropy, Indiana University
Leadership Academy - undefined
Elkhart Chamber of Commerce
Bachelor of Arts (B.A - General Studies/Human Services
Indiana University of South Bend
South Bend, IndianaCertificate - Tesol Certificate in 120-Hour TESOL Certificate
International Academy
New York, NY02.2022
Skills
- Team leadership and training
- Program development
- Policy implementation
- Benefits administration
- Cultural awareness
- Hiring and recruitment
- Program performance analysis
- Relationship building
- Conflict resolution
- Industry Trends
- Activities Planning
- Microsoft Office
Languages
Spanish
Professional Working
Timeline
Director of Strategic Support
Northern Indiana Workforce Board
05.2023 - Current
Community Outreach Director
Church Community Services
09.2022 - 05.2023
Community Outreach/ Employment Specialist
Elkhart Country Community
08.2020 - 09.2022
Director of Positively
Elkhart County Drug Free Partnership
08.2019 - 12.2023
Bilingual Family Support Specialist
Caps Inc
02.2019 - 08.2020
Site Manager
Integrated Education Technology, Wilkinson Center
09.2017 - 01.2019
Healthy Hearts Coordinator
Indiana Hispanic Health Coalition
06.2014 - 09.2015
English Teacher
01.2011 - 01.2013
Human Resources Manager
Eak Inc
01.2005 - 01.2011
Fundraising from Foundation and Grant Management -
IU Lilly school of Philanthropy, Indiana University
Leadership Academy - undefined
Elkhart Chamber of Commerce
Bachelor of Arts (B.A - General Studies/Human Services
Indiana University of South Bend
Certificate - Tesol Certificate in 120-Hour TESOL Certificate
International Academy
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