Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Emily Tomasik

Two Rivers,AK

Summary

Positive and motivated employee with food service experience skilled in customer service, demand, and sales with a practical attitude and a willingness to learn from and guide employees into a successful business approach maximizing efficiency and sales while maintaining positive and welcoming customer relationships as well as offering rational solutions to customer needs, making sure to follow proper business guidelines and procedures in all aspects of work in order to create a healthy and well-functioning work environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Team Member

Papa John's Pizza
02.2023 - 10.2023
  • Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in various tasks.
  • Work as part of a team and assist employees by being on time for the shift, supporting other workstations during the shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company's image by complying with uniform and appearance standards. Contributes to an atmosphere of teamwork, energy, and fun.
  • Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company's assets by maintaining organized, safe and clean work areas; comply with safety and security standards at all times.

Education

Undergraduate - Dental Assisting

UAF Community And Technical College
604 Barnette St, Fairbanks, AK 99701

High School Diploma -

Ben Eielson High School
675 Ravens Way, Eielson AFB, AK 99702
05.2022

Skills

  • Company Policies, Procedures, and Operations Knowledge
  • Daily Sales Memorization
  • Customer Experiences and Engagement
  • Stocking and Replenishing
  • Item Sales and Promotion
  • Performance Improvement
  • Service Prioritization
  • Suggestive Selling
  • Sales Techniques
  • Quality Control
  • Regulatory Compliance
  • Customer Service
  • Point-Of-Sale System Operation
  • Customer Relations
  • Conflict Resolution
  • Returns, Refunds and Exchanges Processing
  • Daily Reporting
  • Staff Training
  • Verification and Accuracy
  • Time Management Skills
  • Loss Prevention
  • Product Knowledge
  • Loyalty Program Promotion
  • Written and Verbal Communication
  • Inventory Control and Management
  • Cash Handling and Management
  • Product Recommendations

Certification

Food Handler Certification

Mandatory Reporter Training Certification

Additional Information

Volunteering

  • Volunteer Manager for Ben Eielson Ravens Football Team (Fall 2023-24)
  • Ben Eielson Jr/Sr High School Recycling for JROTC (2019-2020) (Unknown hours; records transferred to new instructor)


Activities

  • Ben Eielson Ravens Softball (Spring 2021-22)
  • Interior Girls Softball Association (IGSA) Summer League (Summer 2021-22)

Timeline

Restaurant Team Member

Papa John's Pizza
02.2023 - 10.2023

Undergraduate - Dental Assisting

UAF Community And Technical College

High School Diploma -

Ben Eielson High School

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Emily Tomasik