Emily Tonsetic
Washington,PA
Summary
Professional culinary worker prepared for baking industry, bringing hands-on experience from various bakery settings. Adept at assisting in preparation and baking process, ensuring high standards of quality and presentation. Known for collaborative effort and adaptable nature, consistently contributing to successful outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate
Dunkin' Donuts
04.2024 - 08.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Increased sales by customizing pitches to address specific client needs and concerns.
Baker's Assistant
Bartram House Bakery
10.2021 - 07.2022
- Complied with health and safety codes to protect staff and customers.
- Operated cash registers and processed payments accurately.
- Maintained accurate inventory of baking supplies and ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Packaged finished products for sale.
- Replenished bakery items in display cases.
Baker's Assistant
Crazy Horse Coffee
08.2020 - 08.2021
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Washed dishes and sanitized prep area at end of each shift.
- Operated commercial kitchen equipment and tools.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Produced consistently high-quality baked goods for customers.
Education
Bachelor's in Food And Business Management - Baking & Pastry Arts
Culinary Institute of America
Hyde Park, NY09.2027
High School Diploma -
Trinity High School
Washington, PA06.2024
High School Diploma -
Western Area Career & Technology Center
Washington, PA05.2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Adaptable and Flexible
- Sanitation Practices
- Food Safety
- Kitchen Safety
- Problem-Solving
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- ServSafe Allergens Certification - National Restaurant Association.
- ServSafe Manager Certification - National Restaurant Association.
Timeline
Associate
Dunkin' Donuts
04.2024 - 08.2024
Baker's Assistant
Bartram House Bakery
10.2021 - 07.2022
Baker's Assistant
Crazy Horse Coffee
08.2020 - 08.2021
Bachelor's in Food And Business Management - Baking & Pastry Arts
Culinary Institute of America
High School Diploma -
Trinity High School
High School Diploma -
Western Area Career & Technology Center
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