Emily Troch
Suffolk
Summary
People-focused operations and cybersecurity professional with proven experience supporting large-scale teams, developing talent, managing complex workflows, and partnering with stakeholders in high-pressure environments. Skilled in communication, process management, training, and cross-functional collaboration. Known for delivering consistent, data-driven results and providing excellent service to internal and external partners. Currently pursuing a Human Resources Management degree to complement hands-on leadership and personnel development experience. Seeking to transition into Talent Acquisition where strong interpersonal skills and analytical thinking support best-in-class recruiting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cyber Security Specialist Shift Lead
Leidos
05.2024 - 08.2024
- Led a team responsible for managing high-volume incident tickets and coordinated with multiple departments to ensure timely resolution and consistent workflow management.
- Provided training and day-to-day guidance that improved performance accuracy and team alignment.
- Utilized tools such as Splunk, PowerShell, and NMCI Service Manager to track data, identify trends, and deliver status updates to leadership.
- Collaborated with internal partners to support mission objectives and maintain high-quality service levels.
Cyber Security Specialist
Apex Systems
09.2023 - 05.2024
- Strengthened network integrity by monitoring systems, communicating security requirements, and partnering with cross-functional teams.
- Enforced organizational policies and standards, ensuring compliance and clear communication with stakeholders.
- Demonstrated adaptability and consistent performance within a fast-paced, enterprise-level environment.
Tier 1 SOC Analyst Intern
DefendEdge LLC
02.2023 - 07.2023
- Trained and mentored 22 new team members and supported the development of foundational skills related to networking, analysis, and operational readiness.
- Coordinated actions across seven cross-functional teams within a 24/7 global operations center.
- Managed task queues through JIRA and resolved incidents within defined service level agreements, demonstrating effective workflow and priority management.
- Evaluated performance indicators and provided guidance that improved team capability and accuracy.
Cryptologic Training Coordinator
Information Warfare Training Group San Diego
03.2021 - 01.2023
- Directed a six-person intelligence training team and coordinated planning and execution for 104 training exercises representing more than 700 hours.
- Delivered individualized coaching and performance evaluations for more than 47 personnel across multiple commands and areas of responsibility.
- Produced structured reports and assessments used by leadership to measure readiness and guide operational decisions.
Ships Signals Exploitation Space (SSES) Operator
USS O’KANE
02.2020 - 03.2021
- Managed daily operational tasking for a 15-person team and ensured accurate communication and alignment with command leadership.
- Authored time-sensitive reports that supported senior decision-making and required strong attention to detail and analytical judgment.
Air Traffic Controller
Naval Air Weapons Station China Lake
03.2018 - 02.2020
- Directed and coordinated aircraft movements while maintaining situational awareness and strong communication under pressure.
- Worked closely with multiple departments to ensure safe and efficient operations in a dynamic environment.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University (SNHU)
10-2026
Skills
- Full Lifecycle Process Management
- Stakeholder and Hiring Manager Partnership
- Candidate and Personnel Evaluation
- Data Analysis and Reporting
- Talent Development and Training
- Cross-Functional Collaboration
- High-Volume Workflow Coordination
- Verbal and Written Communication
- Process Improvement
- Relationship Building
- Team Leadership
- Diversity and Inclusion Mindset
Certification
- CompTIA Security+ | 2023-09
- CompTIA A+ | 2024-03
- Fortinet NSE 3 Network Security Associate | 2023-03
Timeline
Cyber Security Specialist Shift Lead
Leidos
05.2024 - 08.2024
Cyber Security Specialist
Apex Systems
09.2023 - 05.2024
Tier 1 SOC Analyst Intern
DefendEdge LLC
02.2023 - 07.2023
Cryptologic Training Coordinator
Information Warfare Training Group San Diego
03.2021 - 01.2023
Ships Signals Exploitation Space (SSES) Operator
USS O’KANE
02.2020 - 03.2021
Air Traffic Controller
Naval Air Weapons Station China Lake
03.2018 - 02.2020
Bachelor of Science - Human Resources Management
Southern New Hampshire University (SNHU)
Clearance
TS/SCI Security Clearance with CI Polygraph | Eligible for reactivation