Emily Tsouris
Wyandotte
Summary
Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support. Providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
16
16
years of professional experience
Work History
Program Assistant
United States Attorney's Office - EDMI
05.2023 - Current
- Streamlines front desk operations for increased efficiency by effectively managing phone calls, emails, and in person visitors.
- Helps maintain office security by monitoring visitor access and issuing badges as needed.
- Demonstrates strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handles sensitive information with discretion while maintaining strict confidentiality standards.
- Manages conference room schedules to ensure efficient use of space for meetings and other events.
- Responds to inquiries from callers seeking information.
- Answers central telephone system and directs calls accordingly.
- Organizes, maintains, and updates information in computer databases.
- Maintains visitor log for entering and leaving facility for security purposes.
- Welcomes customers with friendly greeting, answers general questions, gathers nature of visit, and directs to specific offices.
- Handles assignments independently with good judgement and critical thinking skills.
- Assists internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Sorts, receives, and distributed mail correspondence between departments and personnel.
- Routed incoming mail and messages to relevant personnel without delay.
- Supports Security and Law Enforcement personnel with daily clerical tasks and record keeping.
Deputy Court Clerk
17th District Court, Wayne County
01.2015 - 05.2023
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, and issued receipts using Justice Information software system (JIS).
- Answered inquiries from general public regarding, court appearances and trial dates.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared and distributed court orders, probation orders and sentencing information.
- Served as a liaison with Judge's Chambers, other court units, police officials, and the general public.
- Maintained court dockets and calenders using the Justice Information System (JIS).
- Prepared courtrooms for session by supplying courtroom with paper and pens, easels and electronic equipment.
- Searched files and contacted witnesses, attorneys and litigants to obtain information for court proceedings.
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
- Improved court efficiency by maintaining accurate and up-to-date records of case files, legal documents, and correspondence.
- Assisted judges with courtroom procedures, enabling smooth hearings and trials.
MRI Technologist Assistant
Integrated Mobile Imaging
11.2010 - 12.2014
- Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
- Responsible for completing state data reporting,
- Assisted technicians in transporting, moving and lifting patients from stretcher/wheelchair to exam table .
- Handled private and confidential information in compliance with hospital policies and procedures.
- Reviewed physicians' orders to determine medical imaging needs.
- Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films and chemicals.
- Positioned patients to obtain quality MRI images.
- Educated patients on procedure, answering questions and alleviating concerns.
- Applied and positioned equipment to take images following set parameters.
Head Lifeguard
Romulus Athletic Center
03.2008 - 09.2011
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Maintained rescue equipment by conducting inspections and completing basic repairs.
- Opening / closing pool deck
- Detailed safety rules and procedures regarding activities to customers and guests.
- Organizing swim lessons
- Keeping track of and updating payroll for employee’s.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Attentively monitored swimmers to identify distress.
- Entered water immediately to pull struggling swimmers to safety.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Explained and demonstrated all four swimming strokes, exhibiting proper technique and positioning in water.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Education
Huron High School
Huron, New Boston, MISkills
- Active Listening
- Office Procedures
- Documentation and Recordkeeping
- Customer Inquiries
- Problem Resolution
- Microsoft Applications
- Filing Court Documents
- Professional Correspondence
- Operations Support
- Multitasking and Organization
- Task Prioritization
Timeline
Program Assistant
United States Attorney's Office - EDMI
05.2023 - Current
Deputy Court Clerk
17th District Court, Wayne County
01.2015 - 05.2023
MRI Technologist Assistant
Integrated Mobile Imaging
11.2010 - 12.2014
Head Lifeguard
Romulus Athletic Center
03.2008 - 09.2011
Huron High School
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