Emily Tufaro
MOUNT JULIET,Tennessee
Summary
Accomplished Registered Behavioral Technician with a proven track record at AETC, enhancing client engagement and reducing maladaptive behaviors through expert application of Applied Behavior Analysis and creative intervention strategies. Skilled in fostering positive relationships and utilizing decision-making and social skills development to achieve significant client progress. Demonstrates exceptional teamwork and communication, ensuring high-quality service across roles.
Overview
10
10
years of professional experience
Work History
Registered Behavioral Technician
AETC
05.2019 - Current
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
- Used Central Reach to document clients information and progress notes.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
Bartender
Cedar Creek Yacht Club
02.2017 - 05.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
NYNY Pizza
06.2016 - 02.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Retail Sales Associate
Old Navy
11.2014 - 01.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
- Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Associate of Science - Psychology
Volunteer State Community College
05.2023
Skills
- Social Skills Development
- Behavior Reduction Strategies
- Daily Living Skills Training
- Applied Behavior Analysis
- Reinforcement Strategies
- Discrete Trial Training
Timeline
Registered Behavioral Technician
AETC
05.2019 - Current
Bartender
Cedar Creek Yacht Club
02.2017 - 05.2019
Server
NYNY Pizza
06.2016 - 02.2018
Retail Sales Associate
Old Navy
11.2014 - 01.2017
Associate of Science - Psychology
Volunteer State Community College
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