Accomplished Certified Trainer at Raising Cane's Restaurants, adept in leadership and customer service. Excelled in training and mentoring crew members, significantly enhancing operational efficiency and adherence to quality standards. Skilled in cash handling and problem-solving, consistently ensuring excellence in service and cleanliness without compromising workflow efficiency.
As a certified trainer I trained new and existing crew members on each role of restaurant operations including: excellent customer service, food safety, food preparation, and cash handling. While also providing ongoing coaching and feedback to crew members to enhance their skills and knowledge, ensuring adherence to Raising Canes standards of quality, service, and cleanliness. While training I was able to maintain my workflow and still effectively help my team to be efficient and effective in every aspect of my job.
Prepared and decorated donuts, fulfilling orders efficiently while delivering exceptional customer service. Prioritized speed and accuracy to ensure customer satisfaction. Collected customer payment information and customer info when registering for company card.
Customer service
Training and development
Coaching and mentoring
Leadership
Communication
Time management
Organization
Problem solving
Cash handling