Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Upton

McDonough,GA

Summary

Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills. Cross-trained, multi-functioning professional with 6 years of experience in front office management landscapes. Keenly equipped to handle training and development of employees, business reporting, time-keeping management and on-call float for shift shortages. Excellent at setting agendas and providing employee-centric yet, customer-focused environments. Proficient Shipping Coordinator adept at keeping teams moving quickly and accurately to achieve shipping goals. Organized and detail-oriented with strong management of resources and deadlines. Bringing 5 years of expertise in related roles.

Overview

11
11
years of professional experience

Work History

Material Handler

  • RF Scanner, Shipping & Receiving, Packaging/Labeling, Team
  • Lead on Material Packaging, and New Employee Trainor on Processes

Adminstrative Assistant/Front Office Manager

Better Pallets
Jackson, GA
05.2016 - Current
  • Include All front office tasks, Customer service, invoicing
  • Acted as point of contact for vendor collaboration for contracted services.
  • Interacted with customers by phone, email or in-person to provide information.
  • Trained new-hires on all routing and paperwork procedures to better service customers.
  • Drafted employee work schedules to fill coverage gaps.
  • Delivered clerical support by handling range of routine and special requirements.
  • Tracked/Reported Customer inventory
  • Logistics coordinator, routed all incoming and out going shipments.

Shipping Coordinator. Customer Service

Black Tie Catering
Atlanta, GA
12.2014 - 10.2015
  • Responsibilities include: Clerical, Taking Orders, Catering Delivers, and Customer Service.

Laborer/Operator

PVH
Locust Grove, GA
12.2013 - 05.2014

Administrative Assistant/Office Manager

Simos Insourcing Solutions
Roswell, GA
08.2010 - 10.2013
  • Include: Customer Service, Answering Phone, Data Entry, Payroll Processing, Filing, and
  • Billing.

Education

Certificate in Healthcare/PCT -

Faks Allied Health Education Center
2014

High School Diploma - undefined

Academy
2012

Skills

  • Customer Service (6 years)
  • Shipping & Receiving
  • Office Management
  • Materials Handling
  • Office Administration
  • Microsoft Word & Excel
  • QuickBooks (6 Years)
  • Dispatching
  • Customer support
  • Microsoft Outlook
  • Data Entry
  • Bookkeeping
  • Logistics
  • Order management system

Timeline

Adminstrative Assistant/Front Office Manager

Better Pallets
05.2016 - Current

Shipping Coordinator. Customer Service

Black Tie Catering
12.2014 - 10.2015

Laborer/Operator

PVH
12.2013 - 05.2014

Administrative Assistant/Office Manager

Simos Insourcing Solutions
08.2010 - 10.2013

Material Handler

Certificate in Healthcare/PCT -

Faks Allied Health Education Center

High School Diploma - undefined

Academy
Emily Upton