EMILY VAN RAVESTEIN
Bartender
Virginia Beach,VA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Ocean 27
06.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared garnishes by evenly slicing and pitting fruits.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Teacher
KinderCare Learning Centers
02.2021 - 06.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Created and developed lesson plans to meet students' academic needs.
- Developed and implemented classroom routines to address varying student needs.
Bartender
Gold Key/Catch 31, Sky Bar, Grain
11.2016 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Helped management plan and serve bar menu exceeding customer expectations.
Manager
Hilton Worldwide/Catch, Sky Bar
04.2017 - 02.2019
- Evaluated systems and procedures, identifying and implementing improvements
- Established strategic goals by gathering pertinent business and operations information
- Counseled and disciplined employees, driving performance improvement
- Reduced workplace safety or health hazards by enforcing work practices and procedures
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Bartender
Snowshoe Mountain Resort
12.2015 - 03.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Education
Bachelor of Science - Education
Old Dominion University
Norfolk, VA04.2026
Associate In Child Development And Education Candidate -
Tidewater Community College
Virginia Beach, VA05.2024
Bachelor Of Arts In Sociology -
Virginia Wesleyan College
01.2013
Skills
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Outgoing and Engaging Personality
- Cleanliness and hygiene
- Customer service expertise
- Organizational ability
- Responsible Alcohol Service
- Payment Processing and Cash Register Operation
- Handling Difficult Customers
- Menu Memorization
- Suggestive Selling
- Food Service
- New Hire Training
- Drink Preparation Techniques
- Bar Equipment Familiarity
- Staff Management
- Health codes compliance
- Creative Mixology
- Growth Mindset
- Strong multitasking
- Team Leadership
Certification
Child Development Associate Credential
Awards
Teacher of the Quarter
Extracurricular Activities
Alpha Sigma Alpha (ΑΣΑ)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Bartender
Ocean 27
06.2024 - Current
Teacher
KinderCare Learning Centers
02.2021 - 06.2024
Manager
Hilton Worldwide/Catch, Sky Bar
04.2017 - 02.2019
Bartender
Gold Key/Catch 31, Sky Bar, Grain
11.2016 - 03.2020
Bartender
Snowshoe Mountain Resort
12.2015 - 03.2017
Bachelor of Science - Education
Old Dominion University
Associate In Child Development And Education Candidate -
Tidewater Community College
Bachelor Of Arts In Sociology -
Virginia Wesleyan College
Similar Profiles
Sanjay MaharjanSanjay Maharjan
Chef at Ocean 27Chef at Ocean 27
Kathryn SagemanKathryn Sageman
Sequence Technical Motion and Layout Artist at TCF Productions 27 Inc. Fox Productions 27Sequence Technical Motion and Layout Artist at TCF Productions 27 Inc. Fox Productions 27
Christopher ThanChristopher Than
Plans Operations Officer at 2-27 IN, 3 IBCT, 25th Infantry DivisionPlans Operations Officer at 2-27 IN, 3 IBCT, 25th Infantry Division