Emily Varga
Independence,OH
Summary
I am an energetic and ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I am excellent with working with others and am determined to finish any job put in front of me to the best of my ability.
Overview
11
11
years of professional experience
Work History
Loan Officer Assistant
Nations Lending
07.2024 - Current
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Answered inquiries and provided superior customer service to clients.
- Communicated with customers daily to request information and complete paperwork.
- Reduced processing time by maintaining an organized system for tracking outstanding documents and followups.
- Assembled important paperwork and disclosures for borrower.
Bartender/Server/Assistant Event Coordinator
Licursi Bartending
01.2014 - Current
- Maintained customer satisfaction with timely table check-ins to assess drink or other needs
- Uphold high standards of service by keeping detailed records of alcohol and mixer inventories and making orders on-time
- Prevented contamination and maintained organization of bar by regularly cleaning bar, cups and mixing supplies
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- 6 years catering experience
- 12 years customer service experience
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Implementation Specialist
Ahola HR Solutions
04.2023 - 05.2024
- Collect data and set up new clients in the payroll processing and HR systems ensuring appropriate earnings, deductions, taxes, banking, department structure and other pertinent payroll processing items are set up accurately
Premium Auditor
AmTrust Financial
01.2022 - 04.2023
- Ensure insurance companies' financial operations are conducted properly and adhere to policies and multiple state regulations
- Insurance - based and we concentrate on premiums or the price an insured pays for their coverage
Patient Care Specialist
Rise Dispensary
03.2021 - 01.2022
- One on one interaction with patients
- Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs
- An extensive knowledge of our menu and products
- Verification of proper paperwork, documentation and ID for patients
- Assist in verifying order deliveries for accuracy
- Promote a work environment that is positive, communicative and patient-oriented
Payroll Specialist
Group Management Services
07.2019 - 11.2020
- Ensure that employee payroll processing is in compliance with federal and state laws
- Assist in payroll accounting, transactions, reporting, stop payments and other operations
- Review payroll reports and timesheets for correctness before payroll transactions
- Ensure that employee payroll is processed accurately and timely
- Oversee salary changes, compensations, deductions, bonus, vacations payouts, and benefits for employees
- Provide job trainings and mentor team members as needed
- Assist in payroll and timesheet audit activities
- Assist in tax calculations and filing activities as per IRS regulations
- Respond to payroll queries from employees in a timely manner
- Analyze payroll issues and recommend corrective actions
- Maintain payroll system up-to-date and accurate
- Maintain employee payroll records and timesheet data for future references
- Set-up payroll arrangements for new hires and terminate ex-employee profiles
Digital Specialist
Key Bank
01.2018 - 06.2019
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Responded to customer requests for products, services and company information
- Compiled customer feedback and recommended service delivery improvements to management
- Used company troubleshooting resolutions to evaluate technical problems while leveraging personal expertise to find appropriate solutions
- Evaluated account and service histories to identify trends, using data to mitigate future issues
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
- Answered constant flow of customer calls
- Provided primary customer support to internal and external customers in a fast-paced environment
Caregiver
Family First Caregivers
02.2017 - 01.2018
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Documented vitals, behaviors and medications in client medical records
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures
- Built strong relationships with clients to deliver emotional support and companionship
Education
High School Diploma -
Independence High School
Independence, OHSkills
- Strong verbal communication skills
- Self motivated
- Excellent computer skills
- Organized
- Determined
- Adaptability
- Interpersonal skills
- File processing
- Cash handling
- Loans
- Loan closing
- Document verification
Timeline
Loan Officer Assistant
Nations Lending
07.2024 - Current
Implementation Specialist
Ahola HR Solutions
04.2023 - 05.2024
Premium Auditor
AmTrust Financial
01.2022 - 04.2023
Patient Care Specialist
Rise Dispensary
03.2021 - 01.2022
Payroll Specialist
Group Management Services
07.2019 - 11.2020
Digital Specialist
Key Bank
01.2018 - 06.2019
Caregiver
Family First Caregivers
02.2017 - 01.2018
Bartender/Server/Assistant Event Coordinator
Licursi Bartending
01.2014 - Current
High School Diploma -
Independence High School
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