Emily Vaughan

• Project Management Office (PMO) team leader influencing and implementing positive change through strategic initiatives
• Mentor and support PMO team of 22 Project Managers
• Responsible for business process management including establishing new processes based on organizational initiatives
• My team works with various cross-functional teams to enhance business processes & client experiences
• Manage and deliver PMO new hire onboarding program and professional development skills building to PMO team.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Increased company revenue by streamlining processes and implementing cost-saving measures.
• Facilitated cross-functional collaboration for improved decision-making processes within the organization.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.

• Manage team of four Senior Project Managers
• Manage large scale, key client projects with proven success by delivering desired results on time and within budget
• Lead cross-functional teams by developing strong relationships with both internal and external customers
• Agile mindset with ability to pivot as needed to accommodate changes whether from competing priorities or evolving client requirements
• Able to effectively report project status to stakeholders and executive leadership as needed.
• Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
• Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
• Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
• Mentored junior project managers and team members to enhance their skills and career growth.
• Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
• Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.

• Passionate and effect Project Manager leading multiple projects simultaneously
• Managed large and complex projects while effectively navigating complex requirements and competing priorities
• Able to balance corporate initiatives while maintaining client satisfaction
• Work with cross-functional teams to ensure forward project progress and success.
• Maintained open communication by presenting regular updates on project status to customers.

Although my official role at Fetter Logic was Client Service Lead, I wore many hats during my tenure there including:

• Training clients on multiple suite of software products
• Enhanced client satisfaction by promptly addressing concerns and resolving issues.
• Creating user guides and manuals for various products
• Running SQL queries for issue troubleshooting
• Maintaining the CRM for sales teams

• During my six years at Blue Ribbon Holdings (aka Village Inn and Bakers Square restaurants), I was in charge of: Managing the marketing budget for the Bakers Square restaurants
• Creating quarterly-menu cost analysis
• Developing strategic menu designs and in-store collateral
• Working with corporate restaurants to develop local store marketing campaigns
• (Formally Blue Ribbon Holdings, LLC
• Parent company of Village Inn Restaurants)