Emily Ver
Amelia
Summary
Experienced pharmacy professional with a strong background in medication management and a focus on exceptional patient care. Skilled in maintaining accurate medication records, compounding medications, and assisting pharmacists in daily operations. Recognized for effective collaboration with team members and quick adaptation to changing environments, resulting in optimal patient care and streamlined workflow efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Adrien Pharmacy
10.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Pharmacy Technician
Walgreens
08.2022 - 10.2024
- Inspected and maintained work area and equipment to promote organized, clean and safe working conditions
- Helped prepare prescriptions by counting, pouring and weighing medication
- Filed prescriptions and transaction documents to keep information organized and secure
- Maintained accurate OTC charge schedules and price lists and adjusted changes
- Entered prescription information into computer databases
- Verified insurance data and contact information to complete prescription refill requests
- Established and maintained patient profiles, included lists of medications taken by individual patients
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Personal Banker II
Fifth Third Bank
03.2021 - 08.2022
- Scrutinized cash to prevent acceptance of counterfeit checks and identification
- Helped new and existing clients open personal accounts and resolve issues related to ATM machines and online banking
- Exceeded branch expectations and banking goals by teaming up with associates in closing potential leads
- Referred clients to financial specialists in event of specialized needs
- Received checks and cash for deposit, verifying amounts and checking for accuracy of deposit slips
- Assessed client financial situations to develop strategic financial planning solutions
- Opened locked accounts and provided temporary passwords to provide access to online banking
- Executed wire transfers of funds
- Answered customers' questions and explained available services
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Assistant Store Manager
Walgreens
10.2017 - 02.2021
- Recruited and hired individuals demonstrating passion, dedication and added value to team
- Contributed to organizational initiative to achieve targeted goals within the company
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity
- Coached and developed store associates through formal and informal interactions
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response
- Achieved or exceeded business plans on consistent basis by engaging employees in key processes
- Encouraged professional growth and talent development in associates to increase performance in all areas
- Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Some College - Pharmacology
University Of Cincinnati Clermont College
Batavia, OHSkills
- Precise Data Entry
- Attention to detail
- Accurate Billing Practices
- Workflow optimization
- Pharmacy and customer records management
- Problem-solving skills
- HIPAA compliance
- Team collaboration
- Patient confidentiality
- Customer service
- Proficient in Pharmaceutical Mathematics
- Prescription Management
Certification
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- CPR/AED Certification
Timeline
Certified Pharmacy Technician
Adrien Pharmacy
10.2024 - Current
Certified Pharmacy Technician
Walgreens
08.2022 - 10.2024
Personal Banker II
Fifth Third Bank
03.2021 - 08.2022
Assistant Store Manager
Walgreens
10.2017 - 02.2021
Some College - Pharmacology
University Of Cincinnati Clermont College
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