Emily Verdugo
Fords,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Organized and motivated employee eager to apply time management and organizational skills in various environments.
Dedicated and detail-oriented employee seeking a Patient Access Representative role at a hospital. Utilizing exceptional interpersonal skills, strong work ethic, and adaptability to deliver high-quality patient care and support.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Iselin, NJ
03.2022 - Current
- Greeted customers and served customers in a fast-paced environment, handling cash and credit transactions accurately.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Adhered to health department regulations concerning sanitation standards.
- Demonstrated knowledge of products, services, and promotions to customers.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
Education
Some College (No Degree) - Business
Middlesex County College
Edison, NJSkills
- Attention to Detail: accurately handled cash, credit card transactions, and maintained a balanced cash register
- Team Leadership: collaborated with team members to achieve sales goals, improve customer satisfaction, and maintain store appearance
- Customer Service: ensured high levels of customer satisfaction through active listening, empathy, and resolution of issues
- Problem-solving: troubleshoot issues with orders, equipment, and inventory management
- Time Management: managed multiple tasks simultaneously during high-volume shifts
- Speedy and Efficient
- Professional Demeanor
- Performance Improvement
- Proactively seeking opportunities for growth and learning
Timeline
Barista
Starbucks
03.2022 - Current
Some College (No Degree) - Business
Middlesex County College
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