Emily Vey
Crawfordville,FL
Summary
. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Bartender/Server
AJ's on the Bayou
FWB, USA
08.2022 - 01.2026
- Provided exceptional service in a high-volume setting, handling 70+ guests per shift (specializing in large parties and events)
- Delivered prompt, friendly, and knowledgeable service, ensuring high customer satisfaction
- Maintained knowledge of event-specific drink menus and signature cocktails
- Developed signature cocktails and collaborated on seasonal menu enhancements
- Managed cash and credit transactions with accuracy and efficiency
- Maintained a clean and organized bar area, adhering to health and safety regulations
- Restocked bar inventory and communicated low stock to event manager
- Work collaboratively with other event staff to ensure a smooth and successful event
Bartender
Saltgrass Steakhouse, Landry's
Amarillo, USA
06.2020 - 05.2022
- Recommended and upsold premium wines, contributing to overall beverage revenue growth
- Leveraged knowledge of wine varietals, regions, and food pairings to enhance customer experience and drive wine sales
- Assisted guests with wine selections based on taste preferences and meal choices
- Educated new hires on wine service, glassware selection, and tasting techniques to ensure consistent quality and service standards
- Balanced bar service and high-volume drink preparation by providing attentive hospitality to bar guests while swiftly crafting cocktails for servers' tables
Server
Texas Roadhouse
Amarillo, USA
04.2018 - 05.2020
- Greeted guests, shared specials and took drink orders
- Resolved guest complaints professionally, fostering a positive atmosphere and enhancing customer satisfaction.
- Delivered food, cleaned tables, and restocked supplies to maintain a smooth dining experience.
- Managed phone orders for pickup and delivery, ensuring accuracy and timely service.
- Handled cash and card transactions efficiently while balancing a register at the end of each shift
- Operated POS terminals to input orders, split bills, and calculate totals.
- Created a welcoming environment for families by organizing engaging activities and decorations.
Head Hostess
Outback Steakhouse
Amarillo, Texas
01.2016 - 02.2018
- Managed seating arrangements to optimize guest flow and elevate dining experience for all patrons.
- Coordinated reservations and special requests for large parties and events to ensure seamless service.
- Resolved guest concerns promptly, fostering a welcoming atmosphere and enhancing overall guest satisfaction.
- Collaborated with other departments to coordinate events and services.
- Actively sought feedback from customers about their experiences in order to improve operations.
Education
High School -
Tascosa High School
Amarillo, TX05-2018
Skills
- Craft cocktails & mixology
- Wine knowledge (varietals, regions, pairings)
- Beer & spirits expertise
- Customer service
- Upselling techniques
- Point of sale operation
- Inventory management
- Menu development
- Bar management software
- Event coordination
- Training presentations
- Microsoft Excel
- Customer feedback tools
- Marketing expertise
- Cash handling
Timeline
Bartender/Server
AJ's on the Bayou
08.2022 - 01.2026
Bartender
Saltgrass Steakhouse, Landry's
06.2020 - 05.2022
Server
Texas Roadhouse
04.2018 - 05.2020
Head Hostess
Outback Steakhouse
01.2016 - 02.2018
High School -
Tascosa High School