Emily Wade
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
Funeral Director
Service Corporation International
Alexander, AR
09.2023 - Current
- Organized funeral services and memorials, including arranging for clergy, pallbearers, flowers, music and other necessary items.
- Coordinated arrangements with cemeteries or crematories for interment or cremation of remains.
- Arranged transportation of body from place of death to funeral home.
- Managed ordering and inventorying of caskets, urns and other related merchandise.
- Performed administrative duties such as answering phones, filing paperwork and completing forms.
- Prepared legal documents such as death certificates and permits for burial or cremation.
- Supervised staff on duty during viewings, funerals or memorial services.
Funeral Director
Roller Funeral Homes
Benton, AR
06.2022 - 06.2023
- Removed deceased from place of death and transported to funeral home.
- Completed and filed all necessary legal documentation quickly and accurately.
- Led and directed funeral and graveside services.
- Consulted with families of deceased to make funeral arrangements.
- Scheduled funeral services, coordinated burials and arranged cremations.
- Addressed all client questions and requests for information relating to funeral services and pricing.
- Prepared death certificates and drafted obituaries.
Funeral Director
Smith Family Funeral Homes
Little Rock, AR
09.2020 - 02.2022
- Completed and filed all necessary legal documentation quickly and accurately.
- Addressed all questions and requests for information relating to funeral services and pricing.
- Consulted with families of deceased to make funeral arrangements.
- Obtained information to complete death certificates or burial permits.
- Drafted professional correspondence and marketing materials.
- Prepared death certificates and drafted obituaries.
- Led and directed funeral, memorial and graveside services.
- Arranged funerals consistent with each family's heritage and religious beliefs.
- Scheduled funeral services, coordinated burials and arranged cremations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delegated work to staff, setting priorities and goals.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Office Manager/Accountant Clerk
True Source Publishing
Little Rock , AR
09.2019 - 09.2020
- Oversaw office financial management, including payroll administration.
- Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
- Updated employee paperwork and records.
- Reviewed 12 bank account statements to reconcile accounts by documenting correct financial information in general ledger.
- Followed detailed end of month accounting procedures to verify proper balancing of all 12 accounts and readiness for new month.
- Updated confidential employee banking information with accuracy and speed.
- Prepared bi-monthly payroll for more than 7 salaried and hourly employees.
- Operated Quickbooks to enter financial data and compile reports.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Reconciled vendor statements to assist in monthly closings.
- Prepared financial reports by collecting, analyzing and summarizing account information and trends.
- Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Calculated and produced checks for utilities, taxes and other operational payments.
- Checked postings and documents for correctness, accuracy and proper coding.
- Paid federal and state taxes in a timely manner.
- Prepared year end W-2’s and 1099’s
Manager
Native Green Wellness
Hensley, AR
03.2019 - 09.2019
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Managed day-to-day operations, including supervision and assignment delegation for 15-member team
- Executed new training initiative to improve skills and develop leaders from within
- Executed HR department clerical duties such as filing, sorting and delivering mail and bookkeeping
- Assisted with recruiting, background checks and reference checks
- Ensured employee time sheets were accurate while updating information in QuickBooks
- Reviewed employee time sheets for accuracy and maintained accurate records in company system
- Developed and maintained documentation for new hires, training materials and benefits
- Sorted job applications, vetted candidates and recommended individuals for key positions
- Updated new employee packages, training materials, benefits and announcements
- Responded to questions and concerns of new hires
- Interpreted, explained and enforced human resources policies to keep staff in compliance with standards
- Prepared 20+ new employee files and structured current employee files
- Very skilled in Bio-Track System
Accounting Clerk
All Seasons Roofing Inc.
Little Rock, AR
02.2016 - 09.2019
- Coordinated timely payments from vendors, clients and accountholders
- Assessed data and information to check entries, calculations and billing codes for accuracy
- Collaborated with senior staff to produce accurate, current and timely financial reports and supporting documentation
- Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files
- Supported clerical and administrative needs of senior department staff
- Ran company payroll for 30+ employees on weekly basis
- Organized invoice and cash receipts, sales agreements and client cost confirmations
- Performed diverse data entry of relevant information such as customer sales and company expenses
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
- Maintained quality levels above prescribed minimums to support team productivity and efficiency
- Verified and logged deadlines in response to daily inquiries and requests
Education
Licensed Funeral Director -
State of Arkansas
06-2022
Some College (No Degree) -
University of Central Arkansas
Conway, ARSkills
- Administrative skills
- Hiring and retention
- Personnel records maintenance
- Compensation/payroll
- Word processing
- Computer-savvy
- Active listening
- Time management
- Human resources best practices
- Office management software
- Senior leadership support
- Data entry
- Detail oriented
- Ability to prioritize
- Billing
Timeline
Funeral Director
Service Corporation International
09.2023 - Current
Funeral Director
Roller Funeral Homes
06.2022 - 06.2023
Funeral Director
Smith Family Funeral Homes
09.2020 - 02.2022
Office Manager/Accountant Clerk
True Source Publishing
09.2019 - 09.2020
Manager
Native Green Wellness
03.2019 - 09.2019
Accounting Clerk
All Seasons Roofing Inc.
02.2016 - 09.2019
Licensed Funeral Director -
State of Arkansas
Some College (No Degree) -
University of Central Arkansas
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