Emily Rose
Dover,DE
Summary
Experienced with administering and managing employee benefits programs, ensuring compliance and efficiency. Utilizes strong problem-solving skills to resolve employee issues and streamline benefit processes. Self-motivated, driven, and displays initiative to prioritize tasks and handle numerous assignments simultaneously.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Benefits Administrator
Bayhealth Medical Center- Kent Campus
02.2023 - Current
- Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
- Reviewed benefits paperwork for accuracy and completeness.
- Supported payroll department by verifying accuracy of deduction amounts for various benefit plans prior to each pay period processing cycle.
- Partnered with third-party vendors to resolve issues related to benefit plans and streamline administrative tasks.
- Administered FMLA leaves in accordance with company policy and federal regulations, ensuring proper documentation was received prior to granting leave requests.
- Coordinated leave of absence process and maintained proper tracking and documentation.
Human Resources Representative II
Bayhealth Medical Center- Kent Campus
02.2022 - 02.2023
- Maintained employee license and certification files in Lawson and INFOR systems
- Handled private and confidential employee information in accordance with hospital policies
- Guided and directed employee inquiries, questions, and complaints to the correct responding Human Resources employee
- Helped with new-hire orientation
- Served as back up to the Organizational Development, Workman’s Compensation, Front Desk, and Payroll Departments
- Filed paperwork, sorted and delivered mail, and maintained office organization
- Managed employee I-9 forms and visa’s for work authorization
Diagnostic Imaging Support Technologist
Bayhealth Medical Center- Kent Campus
08.2015 - 02.2022
- Trained new technologists on Epic and PACS systems
- Epic and PACS Super User
- Handled private and confidential patient information in compliance with hospital policies and procedures, including HIPPA
- Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation
- Reviewed physicians’ orders to determine medical imaging needs
- Served as an informational resource for patients and families, educating them about the imaging process and addressing questions and concerns
Education
Associate of Science - Allied Health
Delaware Technical Community College
DE05.2022
Skills
- Efficient and reliable team player
- Adaptable
- Verbal and written communication
- Proficient in planning
- Procedure compliance
- Time management proficiency
Certification
- Phlebotomy Technician
- Certified Nursing Assistant
Timeline
Benefits Administrator
Bayhealth Medical Center- Kent Campus
02.2023 - Current
Human Resources Representative II
Bayhealth Medical Center- Kent Campus
02.2022 - 02.2023
Diagnostic Imaging Support Technologist
Bayhealth Medical Center- Kent Campus
08.2015 - 02.2022
- Phlebotomy Technician
- Certified Nursing Assistant
Associate of Science - Allied Health
Delaware Technical Community College
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