Emily Walker

This job was an office-based job that required me to know how to work all Microsoft Office apps. On a normal day, I would do a lot of data entry, reviewing and analyzing small details checking for mistakes. I would need to keep a record of the tracking of aircraft, aircraft history, maintenance, engine status, Time Change Tech Orders (TCTO), aircraft Hourly Post Flight (HPO) hours, aircraft service life, time change items, etc. Performs debriefing, scheduling, inspection tracking, coordination of outside support, and other various functions IAW appropriate Tech Orders (TO), Manuals, Regulations, and Instructions. Must be able to retrieve maintenance data to project maintenance events that impact operations. Briefs higher level IMDS personnel and supervision with scheduled events. Works with maintenance supervision to ensure maintenance actions are completed on time. Ensures data entered into IMDS by lower technical levels is complete and accurate. Develops training programs, materials, and trains employees. Performs related clerical functions associated with Maintenance Control such as updating status boards, obtaining and distributing forms, or other duties as directed by the supervisor. Requires the application of experience and judgment in selecting procedures to be followed in searching for, interpreting, selecting, or coding items to be entered from a variety of source documents.

• Responded to reports of irregular activities and notified dispatcher for required emergency units.
• Provided strategic plotting and navigation for warfare areas.
• Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
• Designated mandatory reporter for sexual assault and responder for suicide prevention situations.
• Served in on-call capacity for last-minute or late-night taskings from leadership.
• Trained in conflict resolution among subordinates, equals and superiors.
• Dealt with inter-company conflicts to remove obstacles to troop readiness.
• Responded to and assisted in medical emergencies.
• Oversaw utilities manual records to perform stock control and accounting duties.
• Worked weekends and long hours in deployed locations to complete ongoing tasks.
• Operated surveillance radar, communication systems and identification equipment.
• Upheld code of conduct and maintained professionalism in stressful situations.

Performs scheduled and unscheduled maintenance on AGE. Inspects, tests, and operates AGE to determine equipment serviceability and proper operation. Diagnosed mechanical and electronic circuitry malfunctions using visual and auditory senses, test equipment, and technical publications. I Worked on diesel engines, removed, disassembled, repaired, cleaned, treated for corrosion, assembled, and reinstalled AGE accessories and components. Stencils and marks AGE. Services equipment with fuel, oil, coolant, water, hydraulic fluid, and air. Operates, cleans, inspects, and services AGE towing vehicles. Maintains vehicle forms. Provides dispatch service for AGE, including positioning equipment to support aircraft maintenance and flying operations.

Diagnoses malfunctions and repairs AGE. Evaluated and performed troubleshooting on AGE before assigning repair action. Inspected and approved completed maintenance actions. Prepares AGE for storage, shipment, and mobility deployment. Solves repair problems by studying drawings, wiring diagrams and schematics, and technical publications. Used automated maintenance system to monitor maintenance trends, analyze equipment requirements, maintain equipment records, and document maintenance actions. Analyzes and repairs ground support equipment using conventional and digital multimeters, voltmeters, ohmmeters, oscilloscopes, circuit card testers, and hand tools. Maintains AGE external fuel and grounding systems. Performs battery serviceability checks. Stores, handles, used and disposes of hazardous material and waste according to environmental standards.

Plans and organizes AGE maintenance activities. Establishes production controls and standards. Interprets and implements policy directives and instructions pertaining to maintenance, including environmentally safe maintenance practices. Determines resource requirements, including facilities, training, equipment, and supplies. Inspects maintenance activities, evaluates resource use, and recommends corrective actions. Determined equipment serviceability criteria when it does not exist.

• Performed preflight and postflight operational checks on assigned aircraft, complying with specific guidelines for each model.
• Performed preventive and corrective maintenance on aviation support equipment and associated systems and components.
• Diagnosed mechanical and electronic problems using personal skill, technical documentation, and testing tools.
• Performed functional analysis and requirements allocation and interface definition studies to evaluate compliance of software specifications.
• Maintained vehicles per manufacturer specifications, applying prescribed preventive maintenance per support documentation.
• Determined cost estimates and scope of work schedule for each job function.
• Inspected more than 500 pieces of ground equipment.
• Fabricated replacement parts to precise specifications, when original equipment manufacturer (OEM) parts were not readily available.
• Inspected project fabrication for design compliance.
• Maintained basic knowledge of practices associated with government agency guidelines for aircraft installations.
• Conducted maintenance and repair services to keep equipment working efficiently.
• Generated stress analysis technical memorandums for in-use aircraft and missile systems, submitting documents for peer review.
• Ran diagnostic tests on newly manufactured aircraft under simulated operational conditions, ensuring correct adherence to design tolerances.
• Installed controls systems, avionics and instrumentation.
• Recorded operational failures and variances as reported by flight personnel.
• Handled, labeled, and disposed of waste according to correct procedures.
• Assisted with recording flight data during test flights, logging performance metrics, faults and unexpected diagnostic outcomes for later review.
• Repaired mechanical, electronic and hydraulic components of specialized flight systems.
• Assessed aircraft acoustics and vibration data and applied strategies to alleviate high levels of noise.
• Read and interpreted orders, drawings, schematics and blueprints to complete accurate actions.

I assisted customers with their inquiries, processed returns and exchanges, handled payments, and provided information about products and services. They also help resolve any issues or complaints customers may have, ensuring a positive shopping experience. I was also responsible for assisting customers on the sales floor, stocking merchandise, organizing displays, and helping customers find products. They also handle transactions at the register, provide information about promotions and sales, and ensure the store is clean and well-organized.Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Engaged with customers to build rapport and loyalty.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Displayed merchandise by arranging in appealing ways to boost sales.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Managed efficient cash register operations.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Protected retail store assets by preventing shoplifter, vendor and store employee theft.
• Responded to customer requests for products, services, and company information.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Trained staff on operating procedures and company services.
• Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
• Cross-trained and provided backup support for organizational leadership.
• Exhibited high energy and professionalism when dealing with clients and staff.

As a Panera Bread associate I took customer orders, prepared and served food and beverages, maintained a clean and organized work environment, and ensured a positive customer experience. I also handled cash transactions, restocked supplies, and assisted with other tasks as needed to keep the café running smoothly.

• Analyzed customer data to identify trends and anticipate customer needs.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Wrapped, boxed and weighed bakery department products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
• Performed shift change tasks each day to keep store neat and running smoothly.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Trained newly hired employees on routine tasks and customer service.
• Assisted with preparing salads and cold food items.
• Made change and returned correct cash and coin to patrons.
• Provided support to crew members, facilitating quick food preparation and delivery.
• Collaborated with team members to quickly fill large orders and serve large parties.
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
• Backed up servers by setting up trays and completing some food deliveries.
• Replenished serving stations with fresh food and cleaned up spills.
• Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
• Prepared salads, soups and sandwiches for customers.
• Stepped into additional roles during busy times to boost coverage of important stations.
• Kept kitchen areas neat and clean by removing trash and organizing supplies.
• Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
• Followed supervisor instructions to complete tasks on time.
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
• Kept work area clean, dry, and free of debris to prevent incidents and accidents.