Emily Waters
Ocala,FL
Summary
Accomplished professional with a proven track record at the Florida Department of Corrections, adept in crisis intervention and emergency response. Skilled in data organization and proficient in Microsoft Software, demonstrating a remarkable ability to manage high-risk situations and enhance customer retention through effective conflict resolution. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Correctional Officer
Florida Department Of Corrections
09.2021 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
Sales Associate
Racetrac
02.2021 - 09.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
No Degree - Criminal Justice
Camden County College
Blackwood, NJNo Degree - Criminal Justice
Kutztown University of Pennsylvania
Kutztown, PAHigh School Diploma -
Cherokee High School
Marlton, NJ05.2019
Skills
- First Aid Training
- Emergency Response
- Crisis intervention training
- Computer Skills
- Proficient in all Microsoft Software
- Data organization
- Ability to type 57 WPM
Timeline
Correctional Officer
Florida Department Of Corrections
09.2021 - Current
Sales Associate
Racetrac
02.2021 - 09.2021
No Degree - Criminal Justice
Camden County College
No Degree - Criminal Justice
Kutztown University of Pennsylvania
High School Diploma -
Cherokee High School
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