Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Weidner

Fergus Falls,MN

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

9
9
years of professional experience

Work History

Bookstore Manager

Victor Lundeen's
08.2018 - Current
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Freelance Content Writer

Self Employed Writer
09.2021 - Current
  • Strengthened content by thoroughly editing and proofreading content several times prior to submission.
  • Ghostwrote various projects for different clients
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
  • Completed thorough research into assigned topics.
  • Used Microsoft Word, and Google Docs to store and share created documents.

Cashier

Victor Lundeen's
06.2016 - 08.2018
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Generated invoices and collected payment from guests.
  • Entered information into reservations system to update and maintain records.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Breakfast Attendant

AmericInn By Wyndham
06.2014 - 07.2018
  • Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
  • Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
  • Improved guest comfort and satisfaction through personalized service and support.
  • Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
  • Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Established rapport with customers by providing friendly and attentive service.
  • Provided attentive service and proactively assessed guest needs.

Education

Associate of Arts - Generals

Minnesota State Community And Technical College
Fergus Falls, MN
06.2018

Skills

  • Creative Development
  • Project Collaboration
  • Proofreading Skills
  • Customer Satisfaction
  • Creative Writing
  • Google Docs
  • Customer Service
  • Order Supplies
  • Strong Multitasking Skills
  • Problem-Solving Strengths

Timeline

Freelance Content Writer

Self Employed Writer
09.2021 - Current

Bookstore Manager

Victor Lundeen's
08.2018 - Current

Cashier

Victor Lundeen's
06.2016 - 08.2018

Breakfast Attendant

AmericInn By Wyndham
06.2014 - 07.2018

Associate of Arts - Generals

Minnesota State Community And Technical College

Similar Profiles

CREATE PROFILE
Emily Weidner