EMILY WESTMACOTT
New York,NY
Summary
Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
2
2
years of professional experience
Work History
Client Advisor/ Sales Associate/ Stylist
Burberry
New York, NY
01.2022 - 08.2022
- Assisted with high end client purchases
- Helped style clients as needed
- Built relationships with clients
- Used POS system to process sales, returns, online orders and gift card activations.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Greeted customers and helped with product questions, selections and purchases.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Met with existing customers and prospects to discuss future sales needs.
Store Manager/ Keyholder/ Sales Associate
Brandy Melville
New York / Santa Barbara, NY / CA
05.2021 - 01.2022
- Helped customers complete purchases and locate items
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Supported loss prevention goals by monitoring shopper behavior.
- Cross-trained existing employees to maximize team agility and performance.
Fashion Consultant / Sales Associate
Allora by Laura Montecito
Santa Barbara, CA
11.2020 - 08.2021
- Assisted with high end client purchases
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Developed and delivered engaging sales presentations to convey product benefits.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Education
High School Diploma -
Santa Barbara High School
Santa Barbara, CA06.2019
Skills
- Client Advisement
- Consultative Sales
- Customer and Client Relations
- Client Relationship Management
- Customer Transactions
- Inventory Stocking
- Customer Service
- Styling
- Media and Technology
- Photography
Timeline
Client Advisor/ Sales Associate/ Stylist
Burberry
01.2022 - 08.2022
Store Manager/ Keyholder/ Sales Associate
Brandy Melville
05.2021 - 01.2022
Fashion Consultant / Sales Associate
Allora by Laura Montecito
11.2020 - 08.2021
High School Diploma -
Santa Barbara High School
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