Summary
Overview
Work History
Education
Skills
References
Timeline
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Emily West Thibodeaux

Emily West Thibodeaux

Beaumont

Summary

I am seeking a position to continue to utilize my leadership skills at a higher level. I’m a team oriented and a well-organized individual and I can contribute help exceed company objectives and build on company philosophy. I have great delegation skills and the ability to give clear instructions. I also have a great understanding of standard business practices and the ability to oversee team performances and make adjustments accordingly. My bachelor’s degree in Business Administration and my associate’s degree in Occupational Safety & Health has given me many skills to succeed with a growing company including conflict resolution, critical thinking, and problem solving skills. I look forward to the opportunity to continue to learn and grow with a company. I am a professional leader with deep experience in team management and collaboration. Skilled in strategic planning, conflict resolution, and fostering productive work environment. I have a strong focus on achieving results and adapting to changing needs. I am known for reliability, effective communication, and motivational leadership.

Overview

30
30
years of professional experience

Work History

Group Lead

Quest Diagnostics
05.2018 - Current
  • Assist the supervisor in the day-to-day operations
  • Help to ensure accuracy and efficiency of services provided
  • Confer with and/or make recommendations to the supervisor concerning the operations of the department including policies and procedures
  • Provide technical instructions, training, retraining, and guidance to phlebotomists
  • Execute new procedures
  • Assist supervisor with facilitation of department training, competency assessment, and continuing education
  • Provide input to the supervisor for employee performance reviews
  • Maintain the daily operation of the PSC and IOP(s) in the absence of the supervisor
  • Assist supervisor with assigned projects
  • Ensure all corporate safety standards are met
  • Perform PSC and IOP audits
  • Effectively performing scheduling of phlebotomist
  • Ensuring all deadlines are met
  • Opening and closing of IOP sites
  • Supply ordering
  • Responding to, investigating, and answering TNP(s) and CPR(s)
  • Making sure any company initiative rolled out is being performed correctly
  • Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
  • Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Monitored team performance to identify productivity improvement opportunities.

Lead Phlebotomist

Baptist Hospitals of Southeast Texas
07.2016 - 05.2018
  • Monitors, train, & schedule all phlebotomist
  • Monitors integrity of patient specimen collection processes and reports to Lab Director
  • Keeps the Lab Director informed of all phlebotomy activities and personnel problems
  • Maintains all aspects of processing and handling of all specimens referred out are carried out in an accurate, efficient, and timely manner
  • Processes sample tests in some technical area
  • Updating of manuals outlining phlebotomy procedures and specimen requirements
  • Work load recording
  • Supply/equipment inventory ordering
  • Chemical hygiene and/or lab safety procedures
  • Oversees rotation of stored patient samples
  • Oversees unpacking of supplies
  • Monitors integrity of patient collection processes
  • Research specimen requirements for reference labs
  • Oversee processing and handling of all patient specimens as they are received in the laboratory
  • Prepares laboratory test requisitions for outpatients from physicians orders
  • Maintains all new phlebotomist are adequately oriented and their training is documented for tasks required
  • Maintains all phlebotomy manuals and those manuals outlining test specimens requirements are kept updated
  • Performs workload recording which includes tallying CAP units/test and test statistics on daily basis for all areas of the clinical lab
  • Enforces and follows all laboratory safety rules and reports any possible hazards to Lab Director
  • Under the supervision and direction of a medical technologist performs test processing in certain areas of the clinical lab
  • Increased efficiency by maintaining organized workstations and well-stocked inventory levels.
  • Led initiatives aimed at optimizing workflows which resulted in increased productivity within the department.

Chemical Lab Technician

Intertek
01.2015 - 01.2016
  • Processing chemical lab test according to ASTM standards
  • Monitoring chemical processes and testing products for quality assurance
  • Setting up lab equipment and preparing chemical solutions
  • Conducting tests, interpreting and analyzing data
  • Compiling results & preparing reports
  • Operating lab equipment and maintaining their inventory
  • Following protocol and safety rules during testing
  • Cleaning tables and collecting supplies for testing
  • Gas Chromatography basics
  • Perform SQC on instruments
  • Increased lab safety by conducting regular inspections and ensuring proper storage of hazardous materials.
  • Performed maintenance on analytical instruments as needed to ensure optimal performance during critical testing periods.

Lab Assistant

Southeast Texas Medical Associates, SETMA
08.2001 - 12.2015
  • Recommended measures to ensure maximum employee protection
  • Executed daily operations of obtaining specimens
  • Instrumental in preparing specimens for testing
  • Trained and supervised numerous employees and achieved significant improvement in their productivity
  • Participated in educational meetings to instruct employees in matters pertaining to occupational health and to prevent accidents
  • Trained phlebotomist in drawing blood and preparing specimens for testing
  • Prepared reports including observations, analysis of contaminants, and recommendations for correction and control of hazards
  • Supervised numerous employees in the absence of the Director scheduled work hours and resolved conflicts
  • Prepared and calibrated equipment used to collect and analyze samples
  • Successfully handles all job duties present to me
  • Used cost benefit analysis to justify money spent
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Demonstrated competence in collecting lab samples for testing.
  • Prepared specimens for testing and analysis.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.

Lab Assistant/Data Entry Clerk/Billing Specialist

Jennings American Legion Hospital, JALH
05.1995 - 03.2001
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Ensured accurate test results with proper use of lab equipment and adherence to protocols.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Prepared specimens for testing and analysis.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.

Education

AAS - Occupational Safety and Health

Lamar Institute of Technology
Beaumont, TX
05.2013

BBA - Accounting

Lamar University
Beaumont, TX
08.2007

Skills

  • Verbal and written communication
  • Relationship Building
  • Continuous Improvement
  • Schedule Coordination
  • Issue Resolution
  • Group and individual instruction
  • Motivational Skills
  • Performance monitoring
  • Teamwork and Communication
  • Good Communication
  • Strong Work Ethic
  • Teamwork and Coordination
  • Positive Attitude

References

Available Upon Request

Timeline

Group Lead

Quest Diagnostics
05.2018 - Current

Lead Phlebotomist

Baptist Hospitals of Southeast Texas
07.2016 - 05.2018

Chemical Lab Technician

Intertek
01.2015 - 01.2016

Lab Assistant

Southeast Texas Medical Associates, SETMA
08.2001 - 12.2015

Lab Assistant/Data Entry Clerk/Billing Specialist

Jennings American Legion Hospital, JALH
05.1995 - 03.2001

AAS - Occupational Safety and Health

Lamar Institute of Technology

BBA - Accounting

Lamar University
Emily West Thibodeaux