Emily White
Summary
Positive, reliable, and highly organized, bringing deep understanding of supply chain operations and logistics management. Adept at inventory control and order fulfillment, ensuring seamless operations and timely deliveries. Committed to optimizing processes and enhancing efficiency to drive customer satisfaction and business growth.
Overview
8
8
years of professional experience
Work History
Sr Program Manager ICQA
Hims
09.2024 - Current
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
- Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
- Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
- Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
- Ensured compliance with industry regulations and organizational policies throughout the program lifecycle, mitigating potential risks or liabilities for the company.
Fulfillment Manager
Jeni's Splendid Ice Creams
06.2020 - 06.2022
- Manage all teams building wide including: Ecommerce, receiving, fulfillment, inventory
- Oversee inbound purchase orders: manage frozen and ambient inventory to ODA standards
- Supervise, train, schedule, hire for all departments and manage a staff of 25
- Manage major projects: Inventory management, cross functional supply and demand for different business channels
Inbound Operations Supervisor
Homage
09.2018 - 03.2020
- Company Overview: Columbus, Ohio
- Manage all inbound activities including: receiving, quality control, production, inventory control, and time card accuracy
- Successfully process and coordinate 8,000+ purchase orders per year
- Oversee DC (Distribution Center) cycle counting program and inventory of $2.5M in soft goods
- Supervise, train and schedule for staff of 10; ensure DC safety according to OSHA standards
- Columbus, Ohio
Operations Manager
Hims
07.2022 - 09.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Operations Coordinator – Inventory Audit and Control
Homage
01.2018 - 09.2018
- Company Overview: Columbus, Ohio
- Conducted weekly counts and proper reconciliation of inventory within the DC
- Improved positive inventory accuracy by 78%; created system for maintaining inventory accuracy and reporting; investigated and reconciled discrepancies
- Columbus, Ohio
Web Fulfillment Coordinator
Homage
06.2017 - 01.2018
- Company Overview: Columbus, Ohio
- Utilized workload planning tools to complete all scheduled workloads, ensuring orders are fulfilled to meet the delivery deadlines and service standards
- Ensured supplies are ordered and stocked; managed store transfer orders and delivery
- Columbus, Ohio
Pick/ Pack
Homage
09.2016 - 06.2017
- Company Overview: Columbus, Ohio
- Accurately select and organize items from online orders; prepare packages for shipment
- Operated pallet jacks and other warehouse equipment; follow OSHA safety standards
- Prepared product for off- site events such as The Arnold Classic
- Columbus, Ohio
Education
Bachelor of Arts - Visual Communications
Otterbein University
Westerville, OhioSkills
- Shipping and receiving
- Performance monitoring
- Operations management
- Warehouse operations
- Inventory Control
- Safety oversight
Timeline
Sr Program Manager ICQA
Hims
09.2024 - Current
Operations Manager
Hims
07.2022 - 09.2024
Fulfillment Manager
Jeni's Splendid Ice Creams
06.2020 - 06.2022
Inbound Operations Supervisor
Homage
09.2018 - 03.2020
Operations Coordinator – Inventory Audit and Control
Homage
01.2018 - 09.2018
Web Fulfillment Coordinator
Homage
06.2017 - 01.2018
Pick/ Pack
Homage
09.2016 - 06.2017
Bachelor of Arts - Visual Communications
Otterbein University
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