Emily Wigodski

The Cultural Activities Director is responsible for the programming, planning, and execution of events that celebrate Scottish heritage. I have accomplished my goals by:

• Improved engagement by organizing diverse activities tailored to members' interests.
• Coordinated events for fostering community spirit and enhancing participation.
• Boosted member satisfaction with creative and inclusive program planning.
• Developed schedules to ensure balanced and varied recreational opportunities.
• Increased member participation by designing appealing marketing materials.
• Collaborated with staff to create innovative activities enhancing social interaction.
• Maintained records of attendance to evaluate program success and areas for improvement.
• Researched new trends to incorporate fresh ideas into existing activity lineup.

• Assisted in setting up venues to ensure smooth event operation
• Coordinated with team members to streamline event logistics
• Contributed to event success by maintaining a clean and organized environment
• Event preparation of candle and floral details, including processing floral, preparing and packaging items for transport to event venues
• Some floral design experience

• Enhanced client satisfaction by providing personalized bridal styling consultations and recommendations.
• Created memorable experiences for brides their parties by providing attentive service throughout entire selection process.
• Implemented innovative visual merchandising strategies to attract clientele and showcase unique bridal designs effectively.
• Resolved customer concerns promptly and professionally, ensuring complete satisfaction with their overall experience.
• Increased repeat business through exceptional service, leading to numerous referrals from satisfied customers.
• Provided expert guidance on color coordination, fabric selection, and accessory choices for a cohesive bridal party look.
• Maximized showroom space utilization by creating visually appealing displays that highlighted seasonal trends in the industry.
• Assisted with successful trunk shows and fashion events to promote new collections, attracting potential clients.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

• Customer interactions on the phone and in person, including soft selling and collections
• Coordination of sales appointments
• General office management
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Client services, carrier-client liaison, social media committee, including production of original marketing content for various platforms, well-versed in employee and individual benefits options from a range of carriers