Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emily Wilburn

Ardmore,Alabama

Summary

Cheerful and bubbly customer service professional with 2+ years of experience providing customers with fast and efficient service. Eager to provide help and happiness to others always. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Currently studying towards a degree in Biology.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Tooling Team Member

Toyota Motor Manufacturing
07.2023 - Current
  • Coordinated with quality control teams to ensure that tools met required specifications for optimal functioning during use in high-precision manufacturing environments.
  • Maintained a clean, organized workspace to ensure efficient workflow and minimize safety hazards
  • Organized and detail-oriented with a strong work ethic.
  • Measured and set tooling with extreme accuracy to prepare for automated machine production.
  • Delivered tooling to Machining lines.

Crew Member

Ricks Barbecue
11.2021 - 06.2023
  • Communicated with customers establishing relationships and quality customer service
  • Interacted daily with customer service to provide answers when needed
  • Received food and drink orders; computed sales transactions, received cash, credit, and or debit payments from customers
  • Participated in daily kitchen operations including food preparation and food service
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.

Crew Member

Sonic Drive-In
09.2020 - 10.2021
  • Cashier, order taking, handing food out, customer service, cleaning, stocking
  • Assist with food preparation and checked, and packed food items to ensure quality customer service
  • Cleaned and sanitized kitchen equipment and assisted other crew members in providing interior/exterior facility sanitation, as required
  • Drive Thru Order Taker, Cashier, stocked, customer service
  • Delivered food/drink orders to customers

Education

Bachelor of Science - Biology

Athens State University
Athens, AL
05.2026

Associates - Biology

Calhoun Community College
05.2024

High School Diploma -

Ardmore Highschool
05.2022

Skills

  • Respectful
  • Problem Solving
  • Patience
  • Conflict Resolution

Certification

  • CPR, 11/01/2021
  • AED, 11/01/2021
  • Wilderness First Aid, 11/01/2021

Timeline

Tooling Team Member

Toyota Motor Manufacturing
07.2023 - Current

Crew Member

Ricks Barbecue
11.2021 - 06.2023

Crew Member

Sonic Drive-In
09.2020 - 10.2021

Bachelor of Science - Biology

Athens State University

Associates - Biology

Calhoun Community College

High School Diploma -

Ardmore Highschool

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Emily Wilburn