Emily Williams
Boston,MA
Summary
Insightful Product and Insights Analyst known for dedication to improving the customer experience. Specialize in data analysis, user experience optimization, and market research to drive product development strategies. Excel in critical thinking, problem-solving, and communication, leveraging these soft skills to translate complex data into approachable and actionable insights that ultimately improve the customer experience.
Overview
7
7
years of professional experience
Work History
Product Analyst
Simply Business
Boston, ME
01.2023 - Current
- Delivered high quality analyses and recommendations to support the Product teams achieve their objectives
- Collaborated with cross-functional teams to ensure successful product launches.
- Created and presented weekly reports to management summarizing key performance indicators.
- Conducted A/B testing to enhance website page conversion rates.
- Established a dedicated team to examine consumer psychology academia in support of product development and implementation
Research Technician II
Massachusetts General Hospital Imaging
Boston, MA
09.2019 - 01.2023
- Delivered exceptional data analyses and visuals utilizing Python, SQL, and Prism
- Delivered regular progress reports to both key stakeholders and management
- Implemented enhancements to optimize data storage and file management
- Led the successful design and execution of various academic research studies, leading to multiple publications
Research Assistant
Hamilton College
Clinton, NY
07.2017 - 08.2017
- Implemented and oversaw operations of a developmental neuroscience lab.
- Organized and analyzed qualitative and quantitative data using SPSS and MatLab.
- Verified accuracy of data by conducting quality assurance checks on collected materials.
Education
Bachelor of Arts - Neuroscience
Hamilton College
Clinton, NY05-2019
Skills
- SQL
- Python
- Amplitude
- Looker
- Excel
- Marketing Analytics
- A/B Testing
- Customer Segmentation
- Behavioral analysis
- Consumer Psychology
Accomplishments
- Customer First Award
- ACE Award at SimplyBusiness
- First Author Publication in Frontiers in Neuroanatomy
Timeline
Product Analyst
Simply Business
01.2023 - Current
Research Technician II
Massachusetts General Hospital Imaging
09.2019 - 01.2023
Research Assistant
Hamilton College
07.2017 - 08.2017
Bachelor of Arts - Neuroscience
Hamilton College
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