EMILY WILSON
San Diego,CA
Summary
Hands-on professional with strengths in construction support, customer service, and records management. Brings experience with jobsite inspections, safety and compliance tracking, budgeting support, and organizing project documentation. Uses technical knowledge, attention to detail, and responsive communication to help teams and customers move work forward.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Construction Management Intern
Reddy Engineering
San Diego, California
06.2026 - Current
- Developed a standardized ADA compliance checklist for evaluating PCC curb ramps and conducted field inspections to verify compliance with accessibility standards.
- Conducted site inspections to ensure compliance with safety regulations and standards.
- Prepared and organized project documentation for team meetings and progress reviews.
- Supported the budgeting process by tracking material costs and expenditures.
- Assisted field personnel with handling diverse problems by facilitating communication, researching issues and locating required documentation.
Auto Insurance Claims Adjuster
Geico
03.2023 - 02.2025
- Managed high-volume caseloads to ensure compliance with company policies and state regulations, minimizing potential liabilities.
- Reviewed and analyzed documentation (reports, estimates, statements) for accuracy and completeness.
- Maintained detailed, audit-ready records of all claim activity and communications.
- Applied regulatory guidelines to determine claim outcomes and ensure proper handling.
- Coordinated with multiple parties to gather required documentation and resolve discrepancies, facilitating accurate claims processing.
- Prioritized deadlines to ensure timely processing of claims in a fast-paced, compliance-driven environment, enhancing customer satisfaction.
Wireless Sales Expert
Wireless Advocates
San Marcos, CA
08.2021 - 12.2022
- Explained contract terms and policies clearly, ensuring customer understanding and compliance.
- Maintained accurate transaction records for all sales and returns, ensuring compliance and facilitating smooth operations.
- Adhered to company procedures for security, privacy, and operational compliance to uphold organizational integrity.
- Organized inventory and documentation processes to streamline operations and enhance accuracy.
Paint Sales Associate
The Home Depot Inc
San Diego, CA
03.2019 - 08.2021
- Processed customer orders and maintained accurate transaction and inventory records to support sales operations.
- Assisted in documenting and tracking orders within internal systems to ensure timely fulfillment.
- Supported Pro desk operations, gaining exposure to contractor needs and construction materials.
- Organized records and managed stock levels to streamline operations and support inventory accuracy.
- Trained new employees on procedures, documentation standards, and workflow processes.
Education
Associate of Science - Construction Management
San Diego Miramar College
San Diego, CA12-2026
Associate of Science - Emergency Medical Technology
San Diego Miramar College
San Diego, CA08-2018
Skills
- Microsoft Office (Project, Excel, Word, Outlook)
- Documentation & Record Keeping
- Scheduling Support & Task Tracking
- Following Safety Procedures & Jobsite Protocols
- Price quote preparation
- Upselling and cross selling
- Complex Problem-solving
- Exceptional customer service
Certification
- Construction Manager-in-Training (CMIT) Level 1 — Construction Management Association of America (CMAA), 2026
- Prevailing Wage Basics Certificate — Associated General Contractors (AGC), 2026
Timeline
Construction Management Intern
Reddy Engineering
06.2026 - Current
Auto Insurance Claims Adjuster
Geico
03.2023 - 02.2025
Wireless Sales Expert
Wireless Advocates
08.2021 - 12.2022
Paint Sales Associate
The Home Depot Inc
03.2019 - 08.2021
Associate of Science - Construction Management
San Diego Miramar College
Associate of Science - Emergency Medical Technology
San Diego Miramar College