Emily Winn
West Newfield,Maine
Summary
Passionate, responsible, motivated individual with strong organizational skills. Committed to delivering high-quality work and taking pride in every task undertaken. Excels both independently and collaboratively, recognizing the importance of teamwork. Embraces new opportunities, maintains an open mind, and constantly seeks knowledge and skill development.
Overview
2025
2025
years of professional experience
Work History
Optometric Technician
Maine Optometry
08 2023 - Current
- Conducted all pretesting procedures to gather data before exam making the appointment more efficient and productive, while keeping machines well maintained.
- Improved patient care by conducting comprehensive visual eye health testing, and assisted with administering medication or dilation drops when directed by optometrist.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Instructed patients on contact lens insertion and removal and lens care.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions. Collaborated with optometrists and optometry staff to reach individual and team goals.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Optician
Sacopee Valley Eye Care
11.2015 - 09.2018
- Aided patients in selection of eyeglass frames appropriate for prescription and style preferences. Measured seg heights, vertex, PD, and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Collaborated with optometrists to develop tailored vision care plans while utilizing advanced knowledge of ocular anatomy, physiology, and optics.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage. Filed claims with vision and medical insurance companies to garner payment for optical services.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers by staying current on industry advancements and emerging trends through continuous professional development opportunities enhancing overall quality of service provided to clients.
- Contacted patients when eyeglasses arrived in store and assisted with final fitting by conducting thorough frame adjustments to ensure optimal comfort, fit, and functionality.
Administrative Assistant
D&R Paving and Sealcoating
01.2015 - 09.2015
- Answered multi-line phone system, routing calls, delivering messages to staff, scheduling, and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. Ensured accurate record-keeping with diligent data entry.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships. Facilitated collaboration within team by organizing meetings and tracking project progress and success.
Restaurant Hostess
The 109 Restaurant
05.2014 - 02.2015
- Demonstrated strong multitasking skills by handling telephone inquiries, booking reservations, all while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor..
- Maintained an organized waitlist for busy times and ensured efficient seating of guests upon arrival.
House Keeper
Meadowmere Resort
03.2011 - 07.2011
- Cleaned, disinfected, and stocked guest rooms by replacing used towels and linens vacuuming, mopping floors, and making beds.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in entry, offices, lobbies, and corridors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers. Increased room availability by managing time wisely and completing tasks within designated deadlines.
Waitress
Golden Palace
10.2008 - 01.2011
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request, and taking food and beverage orders.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Medical Hair Replacement Specialist
Madeline's H.R.C
03.2005 - 09.2008
- Conducted all pretesting procedures to gather data before exam making the appointment more efficient and productive, while keeping machines well maintained.
- Improved patient care by conducting comprehensive visual eye health testing, and assisted with administering medication or dilation drops when directed by optometrist.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Instructed patients on contact lens insertion and removal and lens care.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions. Collaborated with optometrists and optometry staff to reach individual and team goals.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Education
Licenses CPR Certified -Certified Medical Assistant -Certified Optometric Assistant -Certified Phlebotomist Technologist -Certified Biller & Coder -
Seacoast Career Schools
Sanford, MEMedical Assisting, Phlebotomy, Billing -
Technical
Timeline
Optician
Sacopee Valley Eye Care
11.2015 - 09.2018
Administrative Assistant
D&R Paving and Sealcoating
01.2015 - 09.2015
Restaurant Hostess
The 109 Restaurant
05.2014 - 02.2015
House Keeper
Meadowmere Resort
03.2011 - 07.2011
Waitress
Golden Palace
10.2008 - 01.2011
Medical Hair Replacement Specialist
Madeline's H.R.C
03.2005 - 09.2008
Licenses CPR Certified -Certified Medical Assistant -Certified Optometric Assistant -Certified Phlebotomist Technologist -Certified Biller & Coder -
Seacoast Career Schools
Medical Assisting, Phlebotomy, Billing -
Technical
Optometric Technician
Maine Optometry
08 2023 - Current
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