Emily Woodruff
Shawnee,KS
Summary
Dedicated Pharmacist offering 15 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. In addition, I have been working as a UAT (User Acceptance Tester) Lead for the Specialty Technology department, working alongside operational leaders as a subject matter expert to develop the company software with an emphasis on transforming the customer experience and improving operational efficiency. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators. I have strong organizational and presentation skills; understand how to establish working partnerships in a cross- functional environment and have robust analytical and problem-solving skills to explain challenging issues and identify innovative solutions. I am relocating to the Denver area and am excited and looking forward to new opportunities and experiences that are ahead.
Overview
14
14
years of professional experience
Work History
UAT Lead
CVS Specialty Pharmacy
08.2022 - Current
- Lead User Acceptance Tester (UAT) for the Specialty Technology department, managing workload and reviewing test cases/results.
- Provide insight during grooming sessions to develop backlog, offering input on acceptance criteria and testing considerations.
- Deliver presentations to business regarding software system enhancements.
- Assist the REMS and Pharma teams, providing professional/clinical perspective for their enhancements.
- Utilize Rally, SQL, SCRUM/Agile methodology, and Microsoft Office Suite.
Specialty Pharmacist
CVS Specialty Pharmacy
02.2014 - 08.2022
- Reviewed prescriptions to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Worked on the escalations team, handling challenging accounts and focusing on REMS patients.
- Collaborated with patients and providers to identify and resolve drug therapy issues, optimizing care and improving outcomes.
- Conducted clinical review and prescription management for patients.
- Participated in prescription order dispensing while ensuring accuracy.
- Led various projects, including Medicare B audits, general audits, and rollouts of new specialty medications.
Compounding Pharmacist
CustomRx
10.2010 - 02.2014
- Ran a high-functioning compounding pharmacy lab.
- Executed audits to fully comply with federal and state laws, codes and statutes.
- Worked with pharmaceutical staff to confirm network pharmacies met and maintained appropriate compounding credentials.
- Led team and allocated workload within department across 10 compounding technicians.
- Verified current inventory and maintained complete list of pharmaceutical wholesalers.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Communicated issues and reactions to specific medications to intercept potential errors.
Retail Pharmacist
Dillons Marketplace
09.2009 - 10.2010
- Entered orders into database, verified insurance and prepared medications.
- Educated patients about possible drug interactions and gave special administration instructions.
- Provided advice on health issues, symptoms and medications.
- Ordered and sold medication and other stock.
- Maintained effective level of medicines and supplies to meet expected demand.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Education
Doctor Of Pharmacy - Pharmacy
University of Kansas
Lawrence, KS05.2009
Skills
- Interaction Monitoring
- Patient Education
- Physician Consultations
- Compounding Skills
- Dosing Recommendations
- Overseeing Technicians
- Audit Support
- Agile methodology
Timeline
UAT Lead
CVS Specialty Pharmacy
08.2022 - Current
Specialty Pharmacist
CVS Specialty Pharmacy
02.2014 - 08.2022
Compounding Pharmacist
CustomRx
10.2010 - 02.2014
Retail Pharmacist
Dillons Marketplace
09.2009 - 10.2010
Doctor Of Pharmacy - Pharmacy
University of Kansas