Emily Wright
Glendale,AZ
Summary
Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Competitive Gymnastics Coach
Synergy Gymnastics - Az
09.2023 - 05.2025
- Contributed to overall program development by participating in strategy meetings with other coaches and gym leadership teams.
- Enhanced athlete performance by developing and implementing tailored training programs for individual gymnasts.
- Improved athlete flexibility with targeted stretching routines, leading to enhanced execution during performances.
- Advised athletes on goal setting methods, helping them focus on achievable objectives while striving for personal growth within the sport.
- Maintained a safe training environment by adhering to safety guidelines and regularly inspecting equipment for wear or damage.
- Collaborated with other coaches to design comprehensive training plans that addressed the needs of each gymnast.
Competitive Gymnastics Coach
North Valley Gymnastics
09.2021 - 09.2023
- Fostered a positive and supportive team environment by addressing conflicts promptly and reinforcing sportsmanship values.
- Evaluated gymnast progress regularly, providing constructive feedback to improve skills and performance levels.
- Increased team success at competitions through effective coaching strategies and motivational techniques.
- Promoted physical fitness and injury prevention by educating athletes on proper stretching, conditioning exercises, and nutrition habits.
- Established clear expectations for behavior during practices, competitions, and team events to promote professionalism amongst athletes.
Respite Care Provider
Mosaic
01.2020 - 06.2020
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Managed challenging behaviors through positive reinforcement strategies, minimizing stress on both patients and their families.
- Coordinated recreational activities for patients, promoting socialization and cognitive engagement throughout the respite period.
- Maintained detailed records of patient progress during respite stays, facilitating seamless transitions back to primary caregivers upon completion of service term.
Caregiver
Visiting Angels Home Care
05.2019 - 01.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Cocktail Waitress/Server
Modern Round
11.2016 - 06.2017
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
Hostess
Chilis
11.2014 - 11.2015
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Hostess
Arriba Mexican Grill
12.2013 - 11.2014
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Education
No Degree - Nursing
Grand Canyon University
Phoenix, AZNo Degree - General Studies
Maricopa Community Colleges, Glendale Community College
Glendale, AZSkills
- Effective communication
- Growth mindset encouragement
- Time management capabilities
- Constructive feedback delivery
- First aid and CPR certified
- Motivation and encouragement
- Team leadership
- Safety awareness
- Scheduling and organization
- Guest engagement
- Table bussing
- Guest seating
- Multitasking and organization
Certification
Basic Life Support
AED
State and Regional Gymnastics Champion
Competed at the state and regional level and won medals for each event in my age division.
Timeline
Competitive Gymnastics Coach
Synergy Gymnastics - Az
09.2023 - 05.2025
Competitive Gymnastics Coach
North Valley Gymnastics
09.2021 - 09.2023
Respite Care Provider
Mosaic
01.2020 - 06.2020
Caregiver
Visiting Angels Home Care
05.2019 - 01.2020
Cocktail Waitress/Server
Modern Round
11.2016 - 06.2017
Hostess
Chilis
11.2014 - 11.2015
Hostess
Arriba Mexican Grill
12.2013 - 11.2014
No Degree - Nursing
Grand Canyon University
No Degree - General Studies
Maricopa Community Colleges, Glendale Community College
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